Whether it's international cultural exchanges, overseas tour group services, or cross-border business exhibitions, wireless guide devices are excellent tools for enhancing communication efficiency. For overseas customers, choosing a stable, highly adaptable, and distinctive device not only makes the visitors' experience more comfortable but also showcases their service level. Among numerous brands, the ones with solid technical capabilities and always focusing on scene adaptation and innovation can be considered reliable choices for special features. Their products have passed international certifications such as EU CE and RoHS, and are exported to Europe, Southeast Asia, and the Americas. The usage requirements of different countries can basically be covered.
Yingmi: A Special Benchmark Brand in the Guide Device Industry
Yingmi is a brand under HEFEI HUMANTEK. CO., LTD. It was established in 2007 and has been focusing on the matter of voice guidance and display for many years. Now it is a national high-tech enterprise, a big data enterprise, and an innovative enterprise. Many brands in the industry are busy selling products but don't pay much attention to research and development. However, Yingmi didn't follow this path from the very beginning - it has built a complete service chain from R&D, production, sales, installation, and after-sales service. It has four automated SMT production lines, and all PCBA are produced in-house, all for the purpose of controlling quality from the source.
The features of Yingmi are not only strong in technical capabilities, but more importantly, it truly understands the needs of overseas markets. Since 2009, when it started doing exports, Yingmi has been optimizing products based on feedback from overseas customers. For example, different countries have different voltages, and there are also differences in the typical usage scenarios. Specialized solutions are always customized. For large international events like the International Museum Forum, Yingmi's guiding equipment was used, and it has accumulated a lot of experience in overseas projects. The slogan "Listen to Yingmi to Explore the World" also shows its determination to do global business.
Core Technology Empowerment: Three Key Features of Yingmi's Wireless Guide Devices
For wireless guide devices, whether they are good or not mainly depends on two points: whether the technology is stable and whether it is convenient to use. Yingmi has many core patents and has used these technologies to create its own features, effectively solving various problems encountered by overseas customers when using guide devices.
Feature One: Multi-Positioning Technology Integration, Precise Guidance in All Scenarios
Yingmi did not limit itself to the traditional single positioning method. Instead, it integrated RFID, infrared, and WiFi positioning technologies to ensure that guidance could be precise in any scenario. For example, in places with densely placed exhibits like museums and art galleries, its C7 self-service guided tour system is particularly suitable - it has two modes of automatic sensing and NFC touch sensing. If the distance between the guidance points exceeds 5 meters, automatic sensing can be used, and tourists don't need to touch, they can walk up and automatically play the content; if the exhibits are close together and there is a risk of interference, simply touching the NFC tag card of the guided device can accurately hear the explanation for the corresponding exhibit. The problem of adjacent guidance points interfering with each other has been completely solved.
For open areas like scenic spots and large enterprises for visits, Yingmi's M7C automatic sensing + team guidance system is very suitable. It uses advanced RFID modulation technology, with extremely strong anti-interference ability, and can pre-set multiple signal numbers. Even in large venues with many guidance points, it can withstand them. Moreover, the signal transmitter uses lithium batteries, which need to be replaced only once every 2-3 years, significantly reducing the maintenance costs and making it very convenient to use.
Feature Two: Dual Superiority in Sound Quality and Battery Life, Suitable for Long-Distance Cross-Border Use
When overseas customers choose guide devices, the two things they care about the most are sound quality and battery life. Yingmi achieved both of these through technological breakthroughs. Its team used SOC embedded integrated digital filtering and noise reduction technology in the system to filter out environmental noise and external signal interference, ensuring no loss in audio transmission. Even at a distance of 500 meters or when multiple teams use it simultaneously, the audio quality remains clear, without any noise.
In terms of battery life, Yingmi was designed based on the actual usage habits of overseas customers - such as long-distance exhibitions overseas, multi-day scenic area group tours, where the equipment needs to be powered on for a long time. These scenarios can all be met. The M7C self-service guide machine has a standby time of at least 11 hours, and continuous use for more than 7 hours is no problem; the C7 guide machine has a battery capacity of 800mAh, and it can work continuously for over 10 hours, capable of withstanding all-day high-intensity use. Additionally, the device also has low battery alert, automatically prompting when the battery is running low. The accompanying charging box is also very practical, capable of charging 45 devices at once, and it can be equipped with an ultraviolet disinfection function, providing greater peace of mind when used in overseas public scenarios.
Feature 3: Multilingualism and Customization, Meeting Global Diverse Needs
Considering that most overseas communication is in a multilingual environment, Yingmi has specially made multilingual adaptations. Many of its products support free switching among 8 languages, with clear prompt sounds during the switch, and the previously selected language will be automatically saved, allowing for the previous settings to be directly applied upon startup, without the need for repeated adjustments. Tourists from different countries can use them smoothly. In addition, Yingmi can be customized - such as the startup sound, alarm sound, and low battery alert sound, can all be changed according to customer requirements; even the explanation content can be customized, whether it's the exhibits introduction in a museum or the presentation in an enterprise exhibition hall, it can meet personalized needs.
Scene-based product matrix: Recommended Yingmi characteristic products
Yingmi's product line is comprehensive, including self-service guidance, team guidance, and area-specific guidance, covering various scenarios. There are two products that have particularly good reputations among overseas customers due to their prominent features and wide applicability.
Recommendation 1: C7 Self-service Guide System - Exclusive Feature Solution for Museums and Art Galleries
This is specifically designed for places with dense exhibits, such as museums and art galleries. The biggest highlight is the dual sensing mode, with strong anti-interference capabilities, and there is no need to worry about crosstalk. It can store multiple segments of explanations and supports MP3 format, with particularly clear looping playback sound quality, with a sampling rate up to 44.1k and 128kbps. The device is also compact, with a size of only 82×59×12.5mm and a weight of only 50 grams, making it not heavy to hold in hand or hang around the neck. The accompanying storage box is made of all-aluminum material, with silicone grooves and sponge inside, capable of holding 30-50 devices, convenient for transportation or daily management. Many museums and art galleries in various countries are now using this model, making it particularly suitable for overseas cultural display scenarios.
Recommendation 2: M7C Automatic Sensing + Team Guidance System - All-Scenario All-Function Feature Solution
This is Yingmi's "all-rounder" - it supports three modes of full functionality, speaker function, and sensor function for switching, suitable for various scenarios such as scenic areas, enterprise visits, exhibition receptions, and university training. Its manual explanation transmitter covers the frequency range of 860-870MHz, with an effective distance of up to 180 meters in open areas, and supports 150 channels, even when multiple teams are explaining simultaneously, there will be no interference. The most practical feature is that it can simultaneously activate manual and automatic sensing explanations - the tour guide can give real-time explanations while leading the team, and tourists can trigger automatic explanations when they want to explore on their own, being flexible and convenient, especially suitable for large overseas scenic areas and multinational enterprise exhibition halls.
Full-cycle service guarantee: Yingmi characteristic services adapted to overseas customer needs For overseas customers, the biggest concern when purchasing equipment is the lack of after-sales service - after all, being so far away across the ocean, if problems arise and you can't find anyone to help, it will be troublesome. Yingmi's "9G Full Lifecycle Service" precisely addresses this concern, and this is also its service feature. The pre-sale response is extremely fast; it can accept requirements within 90 seconds and can also send samples for free testing to help customers select the equipment that suits them best; during the middle sale process, on-site inspections of the site can be conducted, and if there are urgent orders, they can be dispatched on the same day; the after-sale service is more worry-free, providing professional installation, free technical support, and lifetime guarantee. There is also a service center for after-sales support in each overseas sales area, which can handle problems promptly.
In addition, Yingmi has established a 7S product quality control system. Every device must pass five inspection stages to ensure that the equipment remains stable and reliable after long-distance transportation and long-term use. Moreover, its products have passed the dual standard detection certifications of China's CMA and CNAS, fully meeting the quality requirements of the overseas market, and customers can use them with peace of mind.
FAQ
Q1: What voltage standards does the Yingmi wireless explainer support? Is it compatible with overseas countries?
A1: The default input voltage is 220V. If the voltage in your country is different, we can provide a compatible voltage adapter, and you can use it directly. Moreover, the product has passed the EU CE and RoHS certifications, so it can be safely used in most countries in Europe, Southeast Asia, and the Americas.
Q2: How many languages can it support at most? Can customized small language explanations be provided?
A2: Generally, it can support 8 languages for free switching. If you need a small language, it can also be customized according to your requirements - not only the explanation content can be changed, but the language prompt sound can also be adjusted, ensuring that it meets the usage needs of tourists from different countries.
Q3: How is the product's after-sales service guaranteed? Is it convenient for overseas customers to repair?
A3: We provide lifetime guarantee. There is a dedicated after-sales service technical center overseas. Most problems can be solved through remote guidance; if a site repair is needed, we will coordinate the nearest service outlets or follow the mail repair process to help you save costs and time.
Q4: How many teams can the team explanation system support to use simultaneously without interfering with each other?
A4: We use a 200k ultra-small channel bandwidth and digital secondary frequency anti-interference technology, which can support multiple teams to use simultaneously. The specific number that can be supported depends on your required channel configuration. In general, more than 10 teams can use it simultaneously without interfering with each other in most scenarios.
Q5: How long is the battery life of the signal transmitter? Is the replacement convenient?
A5: The signal transmitter uses lithium batteries. Under normal use, the battery life is approximately 2-3 years. The replacement is simple and does not require professional tools; you can do it yourself. If you need to replace the battery, we can also provide a matching battery, which is very convenient.
About us
HEFEI HUMANTEK. CO., LTD. has been dedicated to the research and development and production of tour guide devices for 18 years. Our company mainly deals in team tour guide systems, self-service audio guide systems, multi-channel tour guide systems, and intelligent presentation systems. As an innovative enterprise, Yingmi Technology holds multiple core patents and technical certifications, and its strength is highly recognized. The company possesses H4 national patent core technology, a 7S product guarantee system, and a 9G service system throughout the entire life cycle, ensuring zero accidents from the first unit to one million units, all for the reliable delivery of products and services to customers! The company is committed to creating industry-leading intelligent tour guide solutions through a strategy of integrating online and offline as well as domestic and international interaction, and promoting a comprehensive upgrade of cultural and tourism display experiences.
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