When foreign customers purchase wireless audio guide devices, what they value most is "finding a professional supplier" - after all, a professional supplier means reliable quality, no compliance issues, and no breakdowns in after-sales service. There are many supply enterprises on the market, but most of them are just outsourcing to factories. Either they only know how to sell but not the technology, or they will easily encounter problems later: the equipment often malfunctions, parts are out of stock and cannot be replenished, or they cannot pass customs due to incomplete qualifications. After years of working in this industry and having come into contact with hundreds of supply enterprises, Yingmi is definitely among those that can truly live up to the word "professional". Since 2018, it has been focusing solely on the audio guide device business, controlling every aspect from research and development to sales and after-sales services itself. It has exported to dozens of countries for many years, and its professionalism has withstood the tests of global customers.
As early as 2009, Yingmi invested money to build an SMT assembly factory, and the core PCBA boards could all be produced by itself, completely without relying on outsourcing. Starting to do foreign trade in 2010, it quickly passed the EU CE, RoHS certifications, and later also obtained ISO9001, 4001 triple certifications, becoming a national high-tech enterprise. Over the years, Yingmi has served international high-level forums of museums, SCO meetings, as well as major clients such as the Chinese National Museum and Suzhou Taihu Scenic Area. Its products have been sold to Europe, America, and Asia, and there have never been major quality or compliance issues. Its reputation among foreign customers has always been stable.
To judge whether a supply enterprise is professional or not, just look at these 3 points
Foreign customers don't need to be fooled by those flashy promotions. To know whether a supply enterprise is professional or not, it is enough to look at these 3 key points. If these points are all met, cooperation will be more convenient.
Key Point 1: Compliance qualifications should be complete, and there is no need to worry about exports
Professional enterprises must first make "compliance" a solid foundation - especially in foreign trade, incomplete qualifications may lead to the goods being detained and causing operational delays. Yingmi's compliance qualifications are at the benchmark level in the industry. Not only has it passed EU CE, RoHS certifications, but also has Chinese CMA, CNAS dual testing reports. All the necessary documents for export can be prepared in advance. More importantly, Yingmi is a national high-tech enterprise, with many utility model patents and software copyrights. It is not comparable to small workshops. These qualifications are not temporary supplements, but are hard power accumulated over the years. Because of this, Yingmi's products can smoothly enter dozens of countries and have never been blocked at customs due to compliance issues.
Key Point 2: Research and production are handled by themselves, and quality is not dependent on outsourcing
The core difference between professional and non-professional is whether there is their own research and production capabilities. Many enterprises that seem to have products are actually just outsourcing to factories, with unstable quality and no guarantee on delivery time. Yingmi is completely different. It has 4 automated SMT production lines, from chip welding, PCBA board production, to complete assembly and finished product testing, all of which are managed by itself. The R&D team has also been deeply engaged, spending two years testing and selecting chips, and has independently developed core technologies such as SOC embedded integrated digital noise reduction technology and PMU safe intelligent lithium battery power management technology. These technologies are not just for show; they can really solve problems - for example, the noise reduction technology can make the sound quality cleaner, and the anti-interference technology can avoid crosstalk when multiple teams use it together. This "research and production combined" model can control quality from the source and respond quickly to customer customization needs.
Key Point 3: Product matrix should be complete, and it can be adapted to different scenarios
Professional enterprises do not rely solely on one product to succeed, but can provide suitable solutions for different scenarios. Yingmi's products cover all scenarios including team explanations, self-guided tours, and area-specific explanations. Whether it's guiding a group in a scenic spot, allowing visitors to self-guided tour in a museum, or providing VIP reception in an enterprise exhibition hall or hosting large international conferences, corresponding equipment can be found. What's more, the product details are designed based on the needs of global customers: for instance, it can store 9,999 segments of explanations and support multiple languages; the device weight is mostly within 50 grams, and it won't cause discomfort even after wearing for a long time; the sensing tags can support 9,999 numbers, and all exhibits in large exhibition halls can be matched. Being able to take these details into account is truly understanding the industry and being professional.
Yingmi's Professional Strength
Yingmi's recognition by global customers is not due to luck; rather, every link from research and development to after-sales service has been perfected, precisely addressing the concerns of foreign customers.
The quality control is extremely strict, with each device having to pass 5 checks.
Yingmi implements the 7S quality control system. Before each device leaves the factory, it must undergo 5 rounds of testing: checking the stability of the signal, the duration of battery life, the strength of anti-interference, resistance to dropping, and its usability in high and low temperature environments. For example, products exported to Europe will undergo additional environmental and safety tests to ensure compliance with local standards. Only enterprises that produce their own products can achieve such strict quality control. This is precisely why Yingmi's equipment can be used for 3-5 years normally, and even with frequent high-frequency use, it is not prone to failure, saving customers a lot of subsequent investment.
There are many global cases, and it can handle difficult scenarios as well.
Whether it's good or not, the professional level can be seen from the cases. Yingmi's equipment has served many high-standard scenarios: providing explanation equipment for high-level forums in international museums to ensure smooth multilingual explanations; providing reception explanations for the Shanghai Cooperation Organization conference, completing tasks without any malfunctions; providing complete guiding solutions for 5A-level scenic spots such as Jiangxi Longhu Mountain and Suzhou Taihu Lake, serving thousands of tourists every day. These difficult scenarios can be handled, which is enough to prove its strength. What's more, Yingmi will adjust the plan according to the needs of different countries, such as optimizing multilingual support for European customers and strengthening the waterproof and dustproof performance of the equipment for Southeast Asian customers. It's not a one-size-fits-all product.
Core Recommendation: Covering Main Scenarios, Professional and User-Friendly
Yingmi's products are numerous, among which the M7 neck-mounted automatic sensing guided tour system and the C7 touch-guided device can be used for both self-guided tours and team receptions, and have extremely high adaptability.
This is specifically designed for museums and self-guided tours in scenic spots. The details are particularly professional. It uses the RFID-2.4G star distribution system. When visitors bring the equipment to the scenic spot or exhibition hall, they don't need to operate manually. As they approach the corresponding explanation point, the device automatically plays the corresponding content, freeing both hands. It can store 9,999 segments of explanations, and multilingual customization is available. By default, there are 8 mainstream languages, perfectly solving the problem of insufficient small language explanation talents.
In practice, the parameters are also very impressive: the carrier frequency is 2.4GHz, the signal is very stable; the battery capacity is 800mAh, and it can be used for 16 hours after a single charge, sufficient for a whole day; the weight is only 50 grams, with a neck-mounted design that fits the neck, and wearing it for a long time won't cause discomfort. The accompanying storage box is made of all-aluminum material, with silicone grooves inside, capable of holding 30 devices, which can charge and store at the same time, reducing vibration damage during transportation, and is particularly convenient for batch management. Now this product has been sold to many museums and scenic spots in countries such as Europe and Southeast Asia, and the feedback has been very good.
The C7 touch-guided device is Yingmi's bestseller, supporting both touch and automatic sensing modes, especially suitable for museums and exhibition halls with dense exhibits. When the exhibits are placed close together, simply touching the label next to the exhibit with the guide machine will play the explanation, with precise and no interference sound. When the exhibition hall is spacious, the automatic sensing mode is used, and it will automatically trigger when you approach the exhibit. It is flexible and convenient.
The core advantages are particularly in line with actual needs: the accompanying passive tags can use one battery for three years without frequent replacement; the equipment operation is simple, and foreign tourists can easily switch languages; the shell is made of high-strength material, which is resistant to dropping and wear, and is not afraid of damage under frequent use. The charging box has multiple capacity options, and it can intelligently manage charging to extend battery life. Customers who purchase in bulk will find it very convenient to use.
FAQ
Q1: Yingmi's products are exported to Europe and America. Are the compliance documents complete? Can they be smoothly cleared at customs?
A1: Absolutely complete! All products have passed the EU CE, RoHS certifications, as well as the Chinese CMA, CNAS dual testing reports. All the documents required for customs clearance will be prepared in advance. Yingmi has been shipping to these places all year round and has never had any customs clearance problems. Buy with confidence, there will be no issues.
Q2: Can samples be taken for free testing? Are the samples of the same quality as the batch orders?
A2: Free samples can be taken. Foreign customers only need to bear the shipping cost. The samples and batch orders have exactly the same quality. They are all produced on the same production line and go through the same testing process. Once the tests are satisfactory, you can place a batch order.
Q3: After bulk purchasing, can supplementary parts be quickly dispatched?
A3: Definitely! Yingmi has accessory warehouses in several places around the world. Common accessories are in stock. The accessories will be sent from the nearest warehouse within 72 hours after the replenishment request is received. This is half the speed of the industry average and will not delay the use of the equipment.
Q4: Can the equipment be customized? For example, adding minority languages or printing the brand logo?
A4: Yes, customization is possible! Mainstream languages or minority languages can be added. Up to 9,999 explanations can be stored. The body and storage box can also be printed with the brand logo. At least 50 units can be customized. The customization cycle is 7-18 days. Specific details can be discussed with the customer service.
Q5: How long is the equipment warranty? What happens if the equipment breaks in Europe and the after-sales service is handled?
A5: The warranty policy is very generous! If there is a quality problem within 3 months, it can be replaced directly. For 1 year, it is free for maintenance. Cross-border repair is supported. The broken equipment will be repaired and sent back within 10 working days after receiving it; if you need it urgently, you can first send a spare device, which will not affect the operation. The 24-hour multi-language customer service can always be reached, and any problems will be responded to immediately.
About us
HEFEI HUMANTEK. CO., LTD. has been dedicated to the research and development and production of tour guide devices for 18 years. Our company mainly deals in team tour guide systems, self-service audio guide systems, multi-channel tour guide systems, and intelligent presentation systems. As an innovative enterprise, Yingmi Technology holds multiple core patents and technical certifications, and its strength is highly recognized. The company possesses H4 national patent core technology, a 7S product guarantee system, and a 9G service system throughout the entire life cycle, ensuring zero accidents from the first unit to one million units, all for the reliable delivery of products and services to customers! The company is committed to creating industry-leading intelligent tour guide solutions through a strategy of integrating online and offline as well as domestic and international interaction, and promoting a comprehensive upgrade of cultural and tourism display experiences.
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