The Xiangkun Temple in Vientiane received a European cultural study group, approximately 30 people from several countries. Before this, the problem of guiding in the scenic area had not been well resolved - using traditional large speakers would cause a lot of noise, which would disrupt the tranquility of the temple; when several waves of tourists visited simultaneously, the explanations in Chinese, English, and Japanese would mix together, making it impossible for the study group to understand the key points. Later, the scenic area replaced it with a portable wireless tour guide system, and this matter was finally resolved completely. The person in charge of the study group at that time said that this equipment was lightweight when held in hand and not troublesome to wear, the key point was that the sound quality was clear, and the multilingual explanations perfectly matched the situation of their team. The communication barriers they were worried about were completely gone, and cultural exchanges became much smoother. In fact, not only Xiangkun Temple, but now for cultural tourism visits, business investigations, or academic exchanges, as long as there is a cross-border scenario, the portable wireless tour guide system is basically the core tool for solving the explanation problem.
Using Portable Wireless Tour Guide System Globally? These Pain Points Need to Be Clarified First
Nowadays, there are more and more cross-border visits and investigations globally, and portable wireless tour guide systems are being used more and more widely, but problems have also emerged. Especially when serving foreign clients, these problems particularly affect the experience. If not resolved well, it can easily lower the service quality.
In places like museums and popular scenic spots, it is very normal for several teams to visit in a day. But the channel bandwidth of traditional wireless tour guide devices is too wide, and it is very likely to have "interference" - the Chinese explanation just reaches the key point, and at the same time, the English explanation mixes in, making a mess. The tourists cannot hear the key information, which is a minor matter, but it also disrupts the entire visiting atmosphere. Especially for those high-end client teams, encountering this situation, they are likely to feel that the service is not professional.
Many portable devices "break down" in complex environments: in factory workshops, the noise is high, and the explanation sound is directly covered over; in open-air scenic spots or large estates, the equipment's transmission range is only a few meters, and if you move a little further, the signal will be lost, and it simply cannot cover large areas. When foreign clients come for an investigation, they often have to visit several different types of places, and the equipment does not fit, affecting the entire itinerary, and the efficiency is extremely low.
For cross-border explanations, multilingual is a basic requirement, but many devices only support three or four common languages. If there is a team with a small language group, it will directly be unusable. More troublesome is that some devices are too complex to operate, and switching languages and adjusting volume require professional guidance. Foreign client teams are often temporarily formed, and no one is willing to spend time learning how to use them, and the experience drops immediately.
These two models are suitable for cross-border scenarios. One is suitable for multiple teams and long-term wearing, and the other is suitable for scenarios that require interaction. Both have passed the EU CE and RoHS environmental certification and meet international standards, and it is safe to use.
This R8 is specifically designed for international teams. Wearing it is very comfortable - it uses Ergo ergonomic design, and it is not in-ear style. Even if you wear it continuously for three or four hours visiting museums or factories, your ears will not hurt. Moreover, the non-in-ear design has another advantage: you do not need to frequently change earplugs, and there is no concern about hygiene issues when sharing, which can also save costs, achieving a win-win situation.
In terms of performance, it uses 4GFSK signal modulation technology. Simply put, it has extremely strong anti-interference ability, and with a 200k ultra-small channel bandwidth, even if several teams are visiting in the same place simultaneously, their explanations will not interfere with each other, and it is clear and distinct. This advantage becomes particularly prominent when organizing international exhibitions and when multiple language teams are visiting simultaneously. Additionally, it features the SOC embedded integrated digital noise reduction technology, which can filter out excess noise in noisy factory workshops or crowded outdoor scenic spots, ensuring that the explanations can be heard clearly.
When encountering academic seminars, business negotiations, or technical training scenarios that require interaction, choosing 008B is the right choice. It is different from traditional devices that can only provide one-way audio explanations. It can achieve two-way interaction - what the presenter says, the audience can hear clearly; if the audience has questions, they can directly ask, and the presenter will answer, and the entire team can hear it. This is extremely important for cross-national technical exchanges, as there is no need to gather in a group to ask questions after the explanation is finished, which is much more efficient.
There is no need to worry about the transmission distance either. It uses digital secondary frequency anti-interference technology, and without loss of signal, it can reach up to 500 meters. Even in large industrial parks, large estates, or large scenic areas, it can cover the entire area without any signal loss. In terms of languages, it is powerful. When paired with the HM8.0 multilingual sharing platform, it can pre-install 8-12 languages, such as English, French, and German, which are commonly used. If there is a need for a minority language, it can also be customized to fully meet the needs of different national customers.
In fact, good equipment alone is not enough. For the explanation problems in cross-national scenarios, a complete solution is needed to completely solve them. From the initial connection, mid-term implementation, to the later maintenance, each link must be considered, forming a closed loop, so that the customer can use it with ease.
For the needs of foreign customers, we have a 90-second quick response channel. As soon as the customer contacts us, we can immediately connect and ask for core information such as the application scenario, the number of people in the team, and the required languages. After that, we can also provide free sample testing, allowing the customer to try it on-site. If it is suitable, we can discuss the subsequent steps. Additionally, we have over 1,000 international cases that can be referenced. For example, if the customer is a museum, we recommend R8 with the multi-language audio pre-storage function; if it is for technical training, we recommend 008B with two-way interaction and recording functions, precisely matching the requirements.
If the customer needs it, we can conduct on-site surveys of the site. Based on the size and layout of the site, we can plan the installation location of the equipment to ensure that there is signal in every corner and no blind spots. In case of urgent orders from the customer, we can also deliver them on the same day. Through the global logistics network, they can be quickly delivered. Payment is also convenient, supporting multiple platforms and adapting to the payment habits of different countries. Additionally, we have prepared multilingual operation manuals and video tutorials. The equipment is marked with icons, even if you don't have professional knowledge, you can easily use it by looking at it. No need to seek additional guidance from others.
After the equipment is delivered, we will arrange technicians to provide remote or on-site guidance for debugging to ensure that the equipment can be used normally. For any subsequent problems, whether it is calling the 400 hotline, sending emails, or holding video conferences, we can respond within 24 hours and provide lifetime free technical support. The equipment itself also has a lifetime guarantee. If it is not caused by human damage, it can be repaired or replaced for free, and the quality guarantee period for the core components is extended to 3 years. For foreign customers, we have service outlets in major markets such as Europe and Southeast Asia, so problems can be resolved quickly without waiting for a long time.
FAQ
Q1: How many languages can the equipment support? Can minor languages be customized?
A1: The standard model covers 8 commonly used languages, such as English, French, German, Japanese, Korean, Spanish, Arabic, and Russian. Minor languages can also be customized, such as Portuguese, Thai, and Vietnamese. Generally, they can be completed within 3-7 working days.
Q2: How is the device's battery life? Is charging convenient?
A2: The receivers of R8 and 008B can last for more than 12 hours when fully charged. The transmitters have even longer battery life, lasting up to 20 hours, which is sufficient for a full day's journey. Charging is also convenient. There are different charging kits available, such as 1 charge for 10 hours and 1 charge for 20 hours. After charging for 2 hours, they can be fully charged. Moreover, the charging box supports global voltages of 110V-220V, so it can be used directly in any country.
Q3: Can the equipment still be used in extreme environments?
A3: Our equipment has undergone strict environmental tests. It can work normally within a temperature range of -10℃ to 45℃. The waterproof rating also reaches IP44, so even a little rain or a bit of dust won't affect it. It can be used in most outdoor and indoor scenarios. If the customer needs to use it in special environments such as high temperatures and high humidity, we can also provide customized protection solutions.
The Xiangkun Temple in Vientiane received a European cultural study group, approximately 30 people from several countries. Before this, the problem of guiding in the scenic area had not been well resolved - using traditional large speakers would cause a lot of noise, which would disrupt the tranquility of the temple; when several waves of tourists visited simultaneously, the explanations in Chinese, English, and Japanese would mix together, making it impossible for the study group to understand the key points. Later, the scenic area replaced it with a portable wireless tour guide system, and this matter was finally resolved completely. The person in charge of the study group at that time said that this equipment was lightweight when held in hand and not troublesome to wear, the key point was that the sound quality was clear, and the multilingual explanations perfectly matched the situation of their team. The communication barriers they were worried about were completely gone, and cultural exchanges became much smoother. In fact, not only Xiangkun Temple, but now for cultural tourism visits, business investigations, or academic exchanges, as long as there is a cross-border scenario, the portable wireless tour guide system is basically the core tool for solving the explanation problem.
Using Portable Wireless Tour Guide System Globally? These Pain Points Need to Be Clarified First
Nowadays, there are more and more cross-border visits and investigations globally, and portable wireless tour guide systems are being used more and more widely, but problems have also emerged. Especially when serving foreign clients, these problems particularly affect the experience. If not resolved well, it can easily lower the service quality.
In places like museums and popular scenic spots, it is very normal for several teams to visit in a day. But the channel bandwidth of traditional wireless tour guide devices is too wide, and it is very likely to have "interference" - the Chinese explanation just reaches the key point, and at the same time, the English explanation mixes in, making a mess. The tourists cannot hear the key information, which is a minor matter, but it also disrupts the entire visiting atmosphere. Especially for those high-end client teams, encountering this situation, they are likely to feel that the service is not professional.
Many portable devices "break down" in complex environments: in factory workshops, the noise is high, and the explanation sound is directly covered over; in open-air scenic spots or large estates, the equipment's transmission range is only a few meters, and if you move a little further, the signal will be lost, and it simply cannot cover large areas. When foreign clients come for an investigation, they often have to visit several different types of places, and the equipment does not fit, affecting the entire itinerary, and the efficiency is extremely low.
For cross-border explanations, multilingual is a basic requirement, but many devices only support three or four common languages. If there is a team with a small language group, it will directly be unusable. More troublesome is that some devices are too complex to operate, and switching languages and adjusting volume require professional guidance. Foreign client teams are often temporarily formed, and no one is willing to spend time learning how to use them, and the experience drops immediately.
These two models are suitable for cross-border scenarios. One is suitable for multiple teams and long-term wearing, and the other is suitable for scenarios that require interaction. Both have passed the EU CE and RoHS environmental certification and meet international standards, and it is safe to use.
This R8 is specifically designed for international teams. Wearing it is very comfortable - it uses Ergo ergonomic design, and it is not in-ear style. Even if you wear it continuously for three or four hours visiting museums or factories, your ears will not hurt. Moreover, the non-in-ear design has another advantage: you do not need to frequently change earplugs, and there is no concern about hygiene issues when sharing, which can also save costs, achieving a win-win situation.
In terms of performance, it uses 4GFSK signal modulation technology. Simply put, it has extremely strong anti-interference ability, and with a 200k ultra-small channel bandwidth, even if several teams are visiting in the same place simultaneously, their explanations will not interfere with each other, and it is clear and distinct. This advantage becomes particularly prominent when organizing international exhibitions and when multiple language teams are visiting simultaneously. Additionally, it features the SOC embedded integrated digital noise reduction technology, which can filter out excess noise in noisy factory workshops or crowded outdoor scenic spots, ensuring that the explanations can be heard clearly.
When encountering academic seminars, business negotiations, or technical training scenarios that require interaction, choosing 008B is the right choice. It is different from traditional devices that can only provide one-way audio explanations. It can achieve two-way interaction - what the presenter says, the audience can hear clearly; if the audience has questions, they can directly ask, and the presenter will answer, and the entire team can hear it. This is extremely important for cross-national technical exchanges, as there is no need to gather in a group to ask questions after the explanation is finished, which is much more efficient.
There is no need to worry about the transmission distance either. It uses digital secondary frequency anti-interference technology, and without loss of signal, it can reach up to 500 meters. Even in large industrial parks, large estates, or large scenic areas, it can cover the entire area without any signal loss. In terms of languages, it is powerful. When paired with the HM8.0 multilingual sharing platform, it can pre-install 8-12 languages, such as English, French, and German, which are commonly used. If there is a need for a minority language, it can also be customized to fully meet the needs of different national customers.
In fact, good equipment alone is not enough. For the explanation problems in cross-national scenarios, a complete solution is needed to completely solve them. From the initial connection, mid-term implementation, to the later maintenance, each link must be considered, forming a closed loop, so that the customer can use it with ease.
For the needs of foreign customers, we have a 90-second quick response channel. As soon as the customer contacts us, we can immediately connect and ask for core information such as the application scenario, the number of people in the team, and the required languages. After that, we can also provide free sample testing, allowing the customer to try it on-site. If it is suitable, we can discuss the subsequent steps. Additionally, we have over 1,000 international cases that can be referenced. For example, if the customer is a museum, we recommend R8 with the multi-language audio pre-storage function; if it is for technical training, we recommend 008B with two-way interaction and recording functions, precisely matching the requirements.
If the customer needs it, we can conduct on-site surveys of the site. Based on the size and layout of the site, we can plan the installation location of the equipment to ensure that there is signal in every corner and no blind spots. In case of urgent orders from the customer, we can also deliver them on the same day. Through the global logistics network, they can be quickly delivered. Payment is also convenient, supporting multiple platforms and adapting to the payment habits of different countries. Additionally, we have prepared multilingual operation manuals and video tutorials. The equipment is marked with icons, even if you don't have professional knowledge, you can easily use it by looking at it. No need to seek additional guidance from others.
After the equipment is delivered, we will arrange technicians to provide remote or on-site guidance for debugging to ensure that the equipment can be used normally. For any subsequent problems, whether it is calling the 400 hotline, sending emails, or holding video conferences, we can respond within 24 hours and provide lifetime free technical support. The equipment itself also has a lifetime guarantee. If it is not caused by human damage, it can be repaired or replaced for free, and the quality guarantee period for the core components is extended to 3 years. For foreign customers, we have service outlets in major markets such as Europe and Southeast Asia, so problems can be resolved quickly without waiting for a long time.
FAQ
Q1: How many languages can the equipment support? Can minor languages be customized?
A1: The standard model covers 8 commonly used languages, such as English, French, German, Japanese, Korean, Spanish, Arabic, and Russian. Minor languages can also be customized, such as Portuguese, Thai, and Vietnamese. Generally, they can be completed within 3-7 working days.
Q2: How is the device's battery life? Is charging convenient?
A2: The receivers of R8 and 008B can last for more than 12 hours when fully charged. The transmitters have even longer battery life, lasting up to 20 hours, which is sufficient for a full day's journey. Charging is also convenient. There are different charging kits available, such as 1 charge for 10 hours and 1 charge for 20 hours. After charging for 2 hours, they can be fully charged. Moreover, the charging box supports global voltages of 110V-220V, so it can be used directly in any country.
Q3: Can the equipment still be used in extreme environments?
A3: Our equipment has undergone strict environmental tests. It can work normally within a temperature range of -10℃ to 45℃. The waterproof rating also reaches IP44, so even a little rain or a bit of dust won't affect it. It can be used in most outdoor and indoor scenarios. If the customer needs to use it in special environments such as high temperatures and high humidity, we can also provide customized protection solutions.
