Which wireless audio guide service provider is reliable?Yingmi provides answers to foreign customers
2026-01-04
When foreign customers choose wireless audio guide service providers, the biggest concern is "unreliability" - either incomplete certifications causing customs clearance delays, inability to customize for minority languages, or being unable to find a person for after-sales service when the equipment breaks down, or even paying for the product but not receiving it in time. In fact, to determine if a service provider is reliable, there's no need to guess blindly; just focus on a few key points.
For foreign customers, a reliable service provider is never just "good at talking", but "does things practically" - complete international certifications, smooth customs clearance, the ability to customize for minority languages, fast after-sales service. Yingmi has been exporting to multiple regions such as Europe, America, and Asia for years and has become a service provider for international museum forums and events like the Shanghai Cooperation Organization, relying on these "practical" aspects to the extreme.
Ⅰ.Hard standards for reliable service providers, foreign customers can directly match
1. Complete international certifications, zero customs clearance obstacles
Exporting products is the most troublesome part - customs clearance. Reliable service providers have already prepared a complete set of international certifications. For example, EU CE, RoHS certifications, and Chinese CMA, CNAS dual testing - these are all necessary "passports". If they don't have these certifications, the equipment is likely to be detained at customs, not only delaying use but also incurring additional costs.
2.Own R&D capabilities, refuse OEM production
OEM service providers don't have their own technology and factories, and product quality depends on the factory's attitude. It's impossible to customize for minority languages or modify functions later. Reliable service providers must have their own R&D teams and production factories, controlling the entire process from design to production and testing to ensure stable equipment and flexible response to customization needs.
3.Capable of adapting to multiple scenarios, small language customization is not a problem
The usage scenarios of foreign customers are diverse - exhibitions, scenic spots, conferences, etc. Service providers must have a full product line coverage. More importantly, small language customization - whether it's mainstream languages or minority languages like Lao or Arabic - can be precisely customized, and the sound quality must be clear, conforming to the pronunciation characteristics of the language.
4.Global after-sales guaranteed, response must be fast
If equipment has problems abroad, if after-sales service cannot be found, the loss will be huge. Reliable service providers must have a 24-hour multilingual after-sales team that can remotely guide repairs; if a return is needed, the process should be simple, the cycle should be short, and temporary spare parts can be provided for emergency use, without delaying use.
Ⅱ.Why can Yingmi become the preferred choice for foreign customers? Its advantages are reliable
Yingmi has been dedicated to the audio guide industry and is now a national-level high-tech enterprise and big data enterprise. It has been able to serve international customers for years, relying on its solid hard power. Every aspect has met the standards of a reliable service provider.
1. Complete international certifications, no additional hassle for customs clearance
Yingmi has already considered the customs clearance issue for foreign customers. All products have passed EU CE, RoHS certifications, and Chinese CMA, CNAS dual testing, and can be directly cleared customs without additional costs for certification. The charging module has also been made for international compatibility, supporting a wide voltage range of 100V-240V. Whether it's 220V in Europe or 110V in America, it can be plugged in and used without the need to buy a converter.
What's more considerate is that Yingmi can also provide a complete certification file package, including test reports and certificates, which can be handed over to the customs for clearance, eliminating the trouble for customers to organize the documents.
2.Self-research and production, stable quality
Yingmi is not an OEM service provider. It has its own R&D team, with annual R&D investment accounting for more than 15% of sales. It holds a number of utility model patents and software copyrights. The core H4 technology - SOC embedded noise reduction, PMU secure power management, ergonomic design, and HM8.0 multi-language platform - are all independently developed and can precisely address industry pain points.
In 2018, Yingmi also invested in its own SMT surface mount manufacturing plant, enabling independent production of PCBA. From R&D design, component procurement to production assembly and quality inspection, it is fully controlled throughout the process. Each piece of equipment undergoes 5 strict tests including high temperature, low temperature, vibration, and drop, resulting in much more stable quality than that of contract manufacturers.
3.Customization of minor languages has no limit, and the sound quality is reliable
The minor language issues that foreign customers are most concerned about can all be solved by Yingmi. Its HM8.0 multi-language sharing platform supports unlimited customization. Whether it's mainstream languages or niche languages, as long as an audio or text script is provided, it can be customized within 7-10 working days. Moreover, it will optimize the sound quality based on the pronunciation characteristics of the language, and there will be no artificial machine-like feeling.
III. Precise selection for different scenarios, choose these 3 devices with your eyes closed
Yingmi has many device models. Foreign customers don't need to worry. Select these 3 devices based on the scenarios and it's definitely correct, reliable and easy to use:
1. Exhibition/enterprise visit: E8 integrated team explanation system
This is the "all-purpose model" for exhibitions and enterprise visits. The integrated design weighs only 16 grams and is extremely lightweight, so it can be carried in your pocket. It adopts SOC embedded integrated digital noise reduction technology, even in noisy exhibition venues, the explanation sound can be heard clearly.
It supports 200 independent channels, even if 100 teams are using it simultaneously, there will be no interference; the transmitter's battery life can reach 15 hours, and the receiver's battery life is 8-10 hours, and it is not a problem for high-intensity use throughout the day.
2.Scenic spots/museums: i7 automatic sensing audio guide
Designed specifically for cultural tourism scenarios, the ear-mounted integrated machine is particularly lightweight and won't hurt your ears after wearing for a long time. It adopts RFID intelligent positioning technology, with precise sensing distance. When tourists approach the scenic spot, it automatically plays the explanation without manual operation.
It can store 9999 explanations, is convenient for multi-language switching, and can automatically remember the last used language; it can last for 8-10 hours with a single charge, and is sufficient for the entire day's reception in the scenic spot.
3.Large venues/conferences: MC200 multi-channel zone explanation system
Suitable for large venues and conference centers, it adopts LD high-precision positioning technology, combined with RFID, infrared, and WiFi three positioning methods, with extremely precise zone switching. When the audio guide leads the team into a certain area, the explanation is automatically activated, and it automatically turns off when leaving. The sound transitions smoothly between different areas without any noise.
Product Model
Target Scenarios
Key Advantages
Yingmi E8 Integrated Team Explanation System
Exhibitions, enterprise visits
- Versatile "all-purpose model" for mobile explanations.
- Stable performance in crowded exhibition halls/enterprise workshops.
Yingmi i7 Automatic Sensing Audio Guide
Scenic spots, museums (self-guided visits)
- No manual operation (user-friendly for international tourists).
- Precise sensing avoids false triggers.
Yingmi MC200 Multi-Channel Zone Explanation System
Large venues, conference centers
- Ideal for large-scale conferences/venues with multiple zones.
- Ensures synchronized, interference-free explanations for groups.
FAQ
Q1: Can Yingmi's equipment pass the customs inspection in our country?
A1: Absolutely. All Yingmi products have passed the EU CE, RoHS certifications, as well as the Chinese CMA and CNAS dual inspections. They can provide complete certification packages. No matter which country the export is to, customs clearance will not be a problem.
Q2: What materials are needed for customizing a minor language? How long will it take to complete?
A2: Just provide audio files or text manuscripts. The format is not limited. Simple minor language customization can be completed within 7-10 working days. For complex ones, we will communicate and confirm the time in advance. Free sample testing sound quality will also be provided.
Q3: If the equipment breaks down abroad, how is the after-sales service handled?
A3: There is a 24-hour multilingual after-sales team. They can remotely guide simple repairs. If a repair is needed, the equipment can be sent back to the factory and repaired within 10 working days. Temporary spare parts can also be provided for emergency use, without affecting the equipment quality and performance.
Q4: Do you need to send the equipment back if you want to update the explanation content? Is there a charge?
A4: No need to send it back. There is no charge. Whether it's changing the explanation words or adding new languages, it can be done remotely. The after-sales team will guide the completion. It's very convenient.
Q5: Is there a discount for bulk purchases? Can the equipment appearance be customized?
A5: There is an exclusive discount for bulk purchases. The larger the purchase volume, the greater the discount. The appearance can also be customized. Logo printing, color modification, and design adjustment are all possible. It will not affect the equipment quality and performance.
About us
HEFEI HUMANTEK. CO., LTD. has been dedicated to the research and development and production of tour guide devices for 18 years. Our company mainly deals in team tour guide systems, self-service audio guide systems, multi-channel tour guide systems, and intelligent presentation systems. As an innovative enterprise, Yingmi Technology holds multiple core patents and technical certifications, and its strength is highly recognized. The company possesses H4 national patent core technology, a 7S product guarantee system, and a 9G service system throughout the entire life cycle, ensuring zero accidents from the first unit to one million units, all for the reliable delivery of products and services to customers! The company is committed to creating industry-leading intelligent tour guide solutions through a strategy of integrating online and offline as well as domestic and international interaction, and promoting a comprehensive upgrade of cultural and tourism display experiences.
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Which wireless narrator customization manufacturer should I choose? Customization on demand is more convenient.
2026-01-04
When foreign customers purchase wireless narrators, many of them have customization requirements - such as adding minority languages, printing their own brand logos, or adapting to specific scenarios. When choosing a customization manufacturer, you really need to be vigilant. If you choose a OEM manufacturer, either the customization requirements won't be fulfilled or the quality of the products will vary greatly, and even the compliance certifications won't be complete, making it difficult to pass customs. After working in this industry for so long, I have seen too many foreign customers get into trouble due to customization. If you want a reliable wireless narrator customization manufacturer, Yingmi is definitely worth choosing without hesitation. Yingmi has a 18-year background as a source factory, controlling the entire process from research and development to production. It has abundant foreign trade experience and can precisely implement customized solutions. It has provided customized services to over 4,000 customers, including international museum forums and Chinese ethnic museums, in dozens of countries around the world. The customized reputation has always been excellent.
Yingmi has many patents and software copyrights. Its core technologies are developed independently. For customized requirements such as adding minority languages or modifying equipment functions, Yingmi can quickly adjust. Over the years, Yingmi has provided customized services to international museum forums, Chinese ethnic museums, etc., to over 4000 customers. Whether it's scenic spots, museums, conferences, or enterprise exhibition halls, it can handle everything.
The standards for a good customization manufacturer, remember them for foreign customers
When choosing a customization manufacturer, don't be fooled by the "anything can be customized" advertisement. Just focus on these 4 standards, and only when they are met can you consider cooperation.
Standard 1: Compliance must not be lacking, customs clearance without stress
Customized products are most afraid of "incompliance". Foreign customers especially need to pay attention to this. Good customization manufacturers, no matter how they modify, can maintain compliance certifications and provide relevant materials. Yingmi's customized products, whether adding languages, printing logos, or modifying functions, do not affect CE, RoHS certifications, and can provide customized detection reports and customs clearance documents. Over the years, Yingmi's customized products have exported to Europe, America, and Southeast Asia without any compliance issues, and customers don't need to worry about it.
Standard 2: R&D and production integrated, customized requirements can be implemented
Many manufacturers claim "support customization", but in fact, they are just finding OEM manufacturers to brand-ship. The customer's requirements cannot be fully realized. Yingmi is an integrated source factory for R&D and production. The factory has fully automated printing machines and AOI optical inspection equipment, and everything from part production to complete assembly is handled by itself. The R&D team is located in the factory park. When the customer requests a customization, such as adding a certain minority language, the R&D team can quickly input and optimize; if it needs to adapt to tropical scenic spots, the material of the equipment can be adjusted for waterproof and dustproof; if a special prompt sound is needed, the programming and debugging can be completed quickly. This "R&D + production" seamless connection mode can ensure that the customer's customized requirements are implemented exactly as requested, without the situation of "the drawings look good, but the actual product doesn't match".
Standard 3: Customization is detailed, meeting actual needs
Good customization is not "approximately meeting requirements", but precise adaptation. Yingmi's customized services are detailed in all aspects: in terms of appearance, it can print logos, change colors, and even adjust the size and weight of the equipment according to customer needs; in terms of functions, it can add 9,999 segments of narration, whether it's a mainstream language or a minority language, it can be recorded, and special audio storage, special scene functions (such as touch sensing in museums, anti-theft alarm in scenic spots) can also be customized; in terms of accessories, the storage box and charging box can print logos, and the capacity can be adjusted according to the customer's batch requirements. These details can precisely meet the usage scenarios of foreign customers, enhancing brand recognition and being easy to use.
Standard 4: After-sales service follows up, maintenance not troublesome
The after-sales service of customized products is more important. If subsequent adjustments or repairs are needed, finding the manufacturer will be troublesome. Yingmi has 24-hour multilingual customer service. Whether it's English, French, or German, it can communicate smoothly about customized maintenance issues. There are accessory warehouses in several places around the world. If the accessories of the customized products are broken, they can be quickly sent over for replacement. The equipment warranty is also very reliable. Quality issues within 3 months can be directly replaced with new ones, and free maintenance is provided within 1 year. International repair services are supported. After receiving the faulty equipment, it will be repaired and sent back within 10 working days. Even if the customized functions need to be slightly adjusted, the R&D team can provide remote technical support, eliminating the need for customers to travel back and forth.
Yingmi's Customized Best-Selling Recommendations: Two high-compatible products, covering mainstream scenarios
Among Yingmi's customized products, the K8 team's system and the i7 ear-mounted automatic sensing explanation system are the most frequently customized by foreign customers, covering mainstream scenarios such as team reception and self-service visits. The customization flexibility is extremely high.
Preferred team scenarios: The K8 team explanation system is the preferred choice for customization in multiple scenarios.
The K8 is particularly suitable for scenic area team reception, international conferences, and enterprise exhibition explanations. The customization highlights precisely meet the usage needs of the team. In terms of appearance, it can print the logo on the body, change the color, and adjust the design of the ear-mounted receiver according to customer needs, making it more comfortable to wear and better suited to the brand image; in terms of functions, it can store multiple segments of explanations, whether it's mainstream languages or minority languages, can be customized and recorded, and the narrator doesn't need to manually explain, just play it, and it can also provide real-time speaking; it can also customize the number of channels, supporting up to 102 channels, and it won't cause interference when multiple teams use it simultaneously.
The core customization advantages are very practical: The transmitter can pre-store explanations to save the narrator a lot of work; the receiver is only 22 grams in weight, and after customization, it won't feel uncomfortable when worn for a whole day; the accompanying charging box can be selected in 30-bit, 54-bit, etc. sizes, and it can also print the brand logo. It's convenient for batch management. Previously, we customized multi-language simultaneous interpretation functions for a conference company in Europe and made waterproof and dustproof shells for a scenic area in Southeast Asia. The customer feedback was very good.
Preferred self-service scenarios: The i7 ear-mounted automatic sensing explanation system, which is small and customizable, is more flexible
It is suitable for museums, self-service scenic areas, and exhibition halls. The customization is flexible, and foreign customers particularly appreciate it. In terms of appearance, there are 3 types of shells to choose from, which can print the logo, change the color, and adjust the design of the device size. It is suitable for both adults and children. In terms of functions, it defaults to 8 mainstream languages, and no matter how small the minority language is, it can be customized and recorded, and the special sound effects such as the startup sound, low battery prompt sound, and even the number of times a single segment of speech can be played and the return reminder and anti-theft alarm can be customized. It is convenient for self-service management.
The core customization advantages are prominent: The device weighs only 20 grams, and after customization, it remains lightweight, and it won't feel uncomfortable when worn; the sensing label can support multiple numbers, can be customized according to the number of exhibits or scenic spots, and the explanation is accurate without interference; the accompanying storage box can hold 50 devices, has a built-in silicone groove to protect the equipment, and can print the brand logo. It's convenient for transportation and storage. Now this product has been exported to many museums in Europe and Southeast Asia, such as customizing Latin language explanations for an Italian museum and Thai language prompts for a scenic area in Thailand, fully meeting the local needs.
Product Model
Target Scenarios
Customization Highlights
Core Advantages
Yingmi K8 Team Explanation System
Scenic area team reception, international conferences, enterprise exhibitions
- Appearance: Logo printing, color modification, ergonomic adjustment of ear-mounted receiver.
- Functions: Multi-language customization , pre-stored narrations, real-time speaking, up to 102 customizable channels.
- Accessories: Custom-sized charging boxes with logo printing.
- Lightweight receiver (22g, comfortable for all-day wear).
- No interference for multiple simultaneous teams.
- Practical for batch management (custom charging boxes).
- Proven cases: Multi-language interpretation for European conference companies; waterproof/dustproof shells for Southeast Asian scenic spots.
Yingmi i7 Ear-Mounted Automatic Sensing Explanation System
Museums, self-service scenic spots, exhibition halls
- Appearance: 3 shell options, logo printing, color modification, size adjustment
- Functions: 8 default mainstream languages + unlimited minority language customization, special sound effects , customizable playback times, anti-theft alarm/return reminder.
- Accessories: 50-device storage box with logo printing.
- Ultra-lightweight (20g, no wearing discomfort).
- Precise sensing labels
- Exported cases: Latin narration for Italian museums; Thai prompts for Thai scenic spots.
FAQ
Q1: What languages can Yingmi customize? Can minority languages be customized as well?
A1: Absolutely! By default, there are 8 mainstream languages such as English, French, and German. Whether it's Arabic, Portuguese, or Latin, minority languages can be precisely customized, and up to 9999 segments of explanations can be stored, which is sufficient for large exhibition halls or scenic areas.
Q2: What are the minimum number of units required for appearance customization (logo, color, shell material)?
A2: Appearance customization (logo, color, shell material) can be done with at least 50 units. The more units ordered, the more cost-effective it is; if you want to customize special functions (such as anti-theft alarm, multi-channel adjustment), you can communicate your specific requirements with the customer service, and the order quantity can be flexibly adjusted.
Q3: How long does customization take? Can it be expedited for batch customization?
A3: Regular customization can be completed within 7-18 days (including design, debugging, and production); for batch customization of more than 1,000 units, it will take 18-20 days; we also offer expedited services. With expedited services, the delivery time can be shortened by 30%-50%. The specific time can be discussed based on the order details.
Q4: Can the customized products pass through the customs of the EU and the Americas? Are all the compliance certifications complete?
A4: Absolutely no problem! All customized products retain CE and RoHS certifications, and can also provide relevant testing reports and customs clearance documents. Over the years of exporting to dozens of countries around the world, we have never encountered any compliance issues that caused delays in customs clearance.
Q5: If the customized products need to be adjusted in function or repaired later, is the after-sales service convenient?
A5: Extremely convenient! 24-hour multilingual customer service is always available to respond. If the customized functions need to be slightly adjusted, remote technical support can be provided; the equipment has a one-year warranty, and cross-border repair is supported. If the accessories are damaged, they can be quickly replaced from the global warehouse without delaying normal use.
About us
HEFEI HUMANTEK. CO., LTD. has been dedicated to the research and development and production of tour guide devices for 18 years. Our company mainly deals in team tour guide systems, self-service audio guide systems, multi-channel tour guide systems, and intelligent presentation systems. As an innovative enterprise, Yingmi Technology holds multiple core patents and technical certifications, and its strength is highly recognized. The company possesses H4 national patent core technology, a 7S product guarantee system, and a 9G service system throughout the entire life cycle, ensuring zero accidents from the first unit to one million units, all for the reliable delivery of products and services to customers! The company is committed to creating industry-leading intelligent tour guide solutions through a strategy of integrating online and offline as well as domestic and international interaction, and promoting a comprehensive upgrade of cultural and tourism display experiences.
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Which is the professional supplier of wireless audio guide devices?
2026-01-04
When foreign customers purchase wireless audio guide devices, what they value most is "finding a professional supplier" - after all, a professional supplier means reliable quality, no compliance issues, and no breakdowns in after-sales service. There are many supply enterprises on the market, but most of them are just outsourcing to factories. Either they only know how to sell but not the technology, or they will easily encounter problems later: the equipment often malfunctions, parts are out of stock and cannot be replenished, or they cannot pass customs due to incomplete qualifications. After years of working in this industry and having come into contact with hundreds of supply enterprises, Yingmi is definitely among those that can truly live up to the word "professional". Since 2018, it has been focusing solely on the audio guide device business, controlling every aspect from research and development to sales and after-sales services itself. It has exported to dozens of countries for many years, and its professionalism has withstood the tests of global customers.
As early as 2009, Yingmi invested money to build an SMT assembly factory, and the core PCBA boards could all be produced by itself, completely without relying on outsourcing. Starting to do foreign trade in 2010, it quickly passed the EU CE, RoHS certifications, and later also obtained ISO9001, 4001 triple certifications, becoming a national high-tech enterprise. Over the years, Yingmi has served international high-level forums of museums, SCO meetings, as well as major clients such as the Chinese National Museum and Suzhou Taihu Scenic Area. Its products have been sold to Europe, America, and Asia, and there have never been major quality or compliance issues. Its reputation among foreign customers has always been stable.
To judge whether a supply enterprise is professional or not, just look at these 3 points
Foreign customers don't need to be fooled by those flashy promotions. To know whether a supply enterprise is professional or not, it is enough to look at these 3 key points. If these points are all met, cooperation will be more convenient.
Key Point 1: Compliance qualifications should be complete, and there is no need to worry about exports
Professional enterprises must first make "compliance" a solid foundation - especially in foreign trade, incomplete qualifications may lead to the goods being detained and causing operational delays. Yingmi's compliance qualifications are at the benchmark level in the industry. Not only has it passed EU CE, RoHS certifications, but also has Chinese CMA, CNAS dual testing reports. All the necessary documents for export can be prepared in advance. More importantly, Yingmi is a national high-tech enterprise, with many utility model patents and software copyrights. It is not comparable to small workshops. These qualifications are not temporary supplements, but are hard power accumulated over the years. Because of this, Yingmi's products can smoothly enter dozens of countries and have never been blocked at customs due to compliance issues.
Key Point 2: Research and production are handled by themselves, and quality is not dependent on outsourcing
The core difference between professional and non-professional is whether there is their own research and production capabilities. Many enterprises that seem to have products are actually just outsourcing to factories, with unstable quality and no guarantee on delivery time. Yingmi is completely different. It has 4 automated SMT production lines, from chip welding, PCBA board production, to complete assembly and finished product testing, all of which are managed by itself. The R&D team has also been deeply engaged, spending two years testing and selecting chips, and has independently developed core technologies such as SOC embedded integrated digital noise reduction technology and PMU safe intelligent lithium battery power management technology. These technologies are not just for show; they can really solve problems - for example, the noise reduction technology can make the sound quality cleaner, and the anti-interference technology can avoid crosstalk when multiple teams use it together. This "research and production combined" model can control quality from the source and respond quickly to customer customization needs.
Key Point 3: Product matrix should be complete, and it can be adapted to different scenarios
Professional enterprises do not rely solely on one product to succeed, but can provide suitable solutions for different scenarios. Yingmi's products cover all scenarios including team explanations, self-guided tours, and area-specific explanations. Whether it's guiding a group in a scenic spot, allowing visitors to self-guided tour in a museum, or providing VIP reception in an enterprise exhibition hall or hosting large international conferences, corresponding equipment can be found. What's more, the product details are designed based on the needs of global customers: for instance, it can store 9,999 segments of explanations and support multiple languages; the device weight is mostly within 50 grams, and it won't cause discomfort even after wearing for a long time; the sensing tags can support 9,999 numbers, and all exhibits in large exhibition halls can be matched. Being able to take these details into account is truly understanding the industry and being professional.
Yingmi's Professional Strength
Yingmi's recognition by global customers is not due to luck; rather, every link from research and development to after-sales service has been perfected, precisely addressing the concerns of foreign customers.
The quality control is extremely strict, with each device having to pass 5 checks.
Yingmi implements the 7S quality control system. Before each device leaves the factory, it must undergo 5 rounds of testing: checking the stability of the signal, the duration of battery life, the strength of anti-interference, resistance to dropping, and its usability in high and low temperature environments. For example, products exported to Europe will undergo additional environmental and safety tests to ensure compliance with local standards. Only enterprises that produce their own products can achieve such strict quality control. This is precisely why Yingmi's equipment can be used for 3-5 years normally, and even with frequent high-frequency use, it is not prone to failure, saving customers a lot of subsequent investment.
There are many global cases, and it can handle difficult scenarios as well.
Whether it's good or not, the professional level can be seen from the cases. Yingmi's equipment has served many high-standard scenarios: providing explanation equipment for high-level forums in international museums to ensure smooth multilingual explanations; providing reception explanations for the Shanghai Cooperation Organization conference, completing tasks without any malfunctions; providing complete guiding solutions for 5A-level scenic spots such as Jiangxi Longhu Mountain and Suzhou Taihu Lake, serving thousands of tourists every day. These difficult scenarios can be handled, which is enough to prove its strength. What's more, Yingmi will adjust the plan according to the needs of different countries, such as optimizing multilingual support for European customers and strengthening the waterproof and dustproof performance of the equipment for Southeast Asian customers. It's not a one-size-fits-all product.
Core Recommendation: Covering Main Scenarios, Professional and User-Friendly
Yingmi's products are numerous, among which the M7 neck-mounted automatic sensing guided tour system and the C7 touch-guided device can be used for both self-guided tours and team receptions, and have extremely high adaptability.
Self-guided scenario preferred: M7 neck-mounted automatic sensing guided tour system
This is specifically designed for museums and self-guided tours in scenic spots. The details are particularly professional. It uses the RFID-2.4G star distribution system. When visitors bring the equipment to the scenic spot or exhibition hall, they don't need to operate manually. As they approach the corresponding explanation point, the device automatically plays the corresponding content, freeing both hands. It can store 9,999 segments of explanations, and multilingual customization is available. By default, there are 8 mainstream languages, perfectly solving the problem of insufficient small language explanation talents.
In practice, the parameters are also very impressive: the carrier frequency is 2.4GHz, the signal is very stable; the battery capacity is 800mAh, and it can be used for 16 hours after a single charge, sufficient for a whole day; the weight is only 50 grams, with a neck-mounted design that fits the neck, and wearing it for a long time won't cause discomfort. The accompanying storage box is made of all-aluminum material, with silicone grooves inside, capable of holding 30 devices, which can charge and store at the same time, reducing vibration damage during transportation, and is particularly convenient for batch management. Now this product has been sold to many museums and scenic spots in countries such as Europe and Southeast Asia, and the feedback has been very good.
Multi-scenario Adaptability: C7 touch-guided device
The C7 touch-guided device is Yingmi's bestseller, supporting both touch and automatic sensing modes, especially suitable for museums and exhibition halls with dense exhibits. When the exhibits are placed close together, simply touching the label next to the exhibit with the guide machine will play the explanation, with precise and no interference sound. When the exhibition hall is spacious, the automatic sensing mode is used, and it will automatically trigger when you approach the exhibit. It is flexible and convenient.
The core advantages are particularly in line with actual needs: the accompanying passive tags can use one battery for three years without frequent replacement; the equipment operation is simple, and foreign tourists can easily switch languages; the shell is made of high-strength material, which is resistant to dropping and wear, and is not afraid of damage under frequent use. The charging box has multiple capacity options, and it can intelligently manage charging to extend battery life. Customers who purchase in bulk will find it very convenient to use.
FAQ
Q1: Yingmi's products are exported to Europe and America. Are the compliance documents complete? Can they be smoothly cleared at customs?
A1: Absolutely complete! All products have passed the EU CE, RoHS certifications, as well as the Chinese CMA, CNAS dual testing reports. All the documents required for customs clearance will be prepared in advance. Yingmi has been shipping to these places all year round and has never had any customs clearance problems. Buy with confidence, there will be no issues.
Q2: Can samples be taken for free testing? Are the samples of the same quality as the batch orders?
A2: Free samples can be taken. Foreign customers only need to bear the shipping cost. The samples and batch orders have exactly the same quality. They are all produced on the same production line and go through the same testing process. Once the tests are satisfactory, you can place a batch order.
Q3: After bulk purchasing, can supplementary parts be quickly dispatched?
A3: Definitely! Yingmi has accessory warehouses in several places around the world. Common accessories are in stock. The accessories will be sent from the nearest warehouse within 72 hours after the replenishment request is received. This is half the speed of the industry average and will not delay the use of the equipment.
Q4: Can the equipment be customized? For example, adding minority languages or printing the brand logo?
A4: Yes, customization is possible! Mainstream languages or minority languages can be added. Up to 9,999 explanations can be stored. The body and storage box can also be printed with the brand logo. At least 50 units can be customized. The customization cycle is 7-18 days. Specific details can be discussed with the customer service.
Q5: How long is the equipment warranty? What happens if the equipment breaks in Europe and the after-sales service is handled?
A5: The warranty policy is very generous! If there is a quality problem within 3 months, it can be replaced directly. For 1 year, it is free for maintenance. Cross-border repair is supported. The broken equipment will be repaired and sent back within 10 working days after receiving it; if you need it urgently, you can first send a spare device, which will not affect the operation. The 24-hour multi-language customer service can always be reached, and any problems will be responded to immediately.
About us
HEFEI HUMANTEK. CO., LTD. has been dedicated to the research and development and production of tour guide devices for 18 years. Our company mainly deals in team tour guide systems, self-service audio guide systems, multi-channel tour guide systems, and intelligent presentation systems. As an innovative enterprise, Yingmi Technology holds multiple core patents and technical certifications, and its strength is highly recognized. The company possesses H4 national patent core technology, a 7S product guarantee system, and a 9G service system throughout the entire life cycle, ensuring zero accidents from the first unit to one million units, all for the reliable delivery of products and services to customers! The company is committed to creating industry-leading intelligent tour guide solutions through a strategy of integrating online and offline as well as domestic and international interaction, and promoting a comprehensive upgrade of cultural and tourism display experiences.
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Which is the better manufacturer of wireless audio guide devices?
2026-01-04
When foreign customers choose a manufacturer of wireless audio guide devices, they are most afraid of falling into two traps: one is to choose small factories that only offer OEM services, with poor quality and problems occurring within half a year; the other is that the manufacturer does not understand international requirements and the products cannot adapt to local voltages or support minority languages, and there are also various certifications missing during customs clearance. In fact, it is not difficult to choose the right manufacturer. Just focus on 4 core points - whether there is independent R&D and production capability, whether all international certifications are complete, whether the product can adapt to multiple scenarios, and whether the after-sales service is satisfactory.
I. Key points to consider when choosing a manufacturer
1. Must have independent R&D and production capabilities, and reject OEM
OEM factories do not have their own technologies, and their products are all copied. Later, they cannot customize languages or modify functions. Good manufacturers must have their own R&D teams and production facilities, controlling the entire process from design to production, so as to ensure stable product quality and be able to flexibly meet customized requirements.
2.Complete international certifications, no additional troubles during customs clearance
Exporting products is the most troublesome for customs clearance. If there are missing certifications such as EU CE, RoHS, etc., the goods may be detained. Reliable manufacturers have already prepared a complete set of international certifications, and even can provide CMA and CNAS test reports. Once they have these, they can directly clear customs.
3.Product can adapt to international scenarios, with full details
Different regions in the world have different voltage standards (220V in Europe, 110V in America), and the product must support a wide voltage range; there are also language requirements in minority languages, and it cannot only support mainstream languages such as English and French. In addition, anti-interference ability is also very crucial. At exhibitions and scenic spots, there are many people and noisy environments, and it must ensure clear and noise-free explanations without interference.
4.After-sales service covers the world, response is fast
If equipment in the foreign country has problems, if the after-sales service cannot find anyone, the loss will be huge. Good manufacturers must have a 24-hour multilingual after-sales team that can provide remote guidance for repairs. If it is really difficult to repair, they can also provide spare parts or rapid repair.
Ⅱ.Why Yingmi can become the preferred choice for foreign customers? Core advantages speak for themselves
Yingmi has been focusing on the audio guide device industry for a long time and is now a national-level high-tech enterprise and big data enterprise. It has been exporting to multiple regions in Europe, America, and Asia for many years, relying on its solid hard power.
1. Independent R&D + production, full process controllable
Yingmi is not an OEM factory. It has its own R&D team, with annual R&D investment accounting for more than 15% of sales. It holds many utility model patents and software copyrights. The core H4 technology - SOC embedded noise reduction, PMU safe power management, ergonomic design, HM8.0 multilingual platform - are all independently developed, precisely solving industry pain points.
More importantly, in 2018, it invested in its own SMT surface mount assembly factory (Hefei Sichang Electronics) to achieve independent production of PCBA. From R&D design, component procurement, to production assembly and quality inspection, it controls the entire process itself, and each device must pass 5 strict tests, including high and low temperature, drop test, etc. The quality is much more stable than that of OEM factories.
2.Complete international certifications, no additional troubles during customs clearance
Yingmi has already considered the customs clearance issues of foreign customers. All products have passed EU CE, RoHS certifications, as well as Chinese CMA and CNAS dual inspections. Whether exporting to Europe, America, or Southeast Asia, they can directly take the complete set of certification documents, without having to spend extra money on additional testing, saving a lot of trouble.
The charging module has also been made for international compatibility, supporting a wide voltage range (100V - 240V), and regardless of which voltage standard is used in the local area, it can be plugged in and used, without having to buy a converter.
3.Full product scenarios coverage, adaptable to various needs
Yingmi's product line is particularly comprehensive. Whether it is exhibitions, enterprise visits, or scenic spots, museums, etc., there will be suitable products to choose. And the details are fully in line with international customer needs: The team presentation system has models such as E8, R8, and 008B, supporting 200 independent channels. Even if multiple teams use it simultaneously, there will be no interference. The autonomous presentation system like i7 and 007B supports automatic sensing and can be customized for various minor languages to address the shortage of interpreters for minor languages. The zone presentation system MC200 is suitable for large venues and can achieve "sound starts when people arrive and stops when they leave", with no interference when switching between different areas.
4.Customization of multiple languages is stress-free, and the sound quality is reliable
The small language issues that foreign customers are most concerned about can be completely solved by Yingmi. Its HM8.0 multi-language sharing platform supports unlimited customization. Whether it's a minority language like Lao or Arabic, as long as you provide audio or text materials, it can be customized. It will also optimize the sound quality according to the pronunciation characteristics of the language and won't have a stiff machine-like feel.
For example, the self-service presentation device customized for the Xiangkun Temple in Vientiane, Laos, has 6 languages and the sound quality has been specially adjusted; the equipment used in the International Museum Forum directly supports 12 official languages of the United Nations for switching, and different country delegations use it smoothly.
Ⅲ.Precise selection for different scenarios
Yingmi has many product models. Foreign customers don't need to worry. Select these 3 models according to the scenario and it's definitely correct. They are cost-effective and easy to use:
1. Exhibitions/Corporate Visits: E8 Integrated Team Presentation System
This is the "all-purpose model" for exhibitions and corporate visits. The integrated design weighs only 16 grams and is very lightweight, so it can be carried in your pocket. It uses SOC embedded integrated digital noise reduction technology. Even in a noisy exhibition venue, the presentation sound can be heard clearly.
It supports 200 independent channels, even if 100 teams are using it simultaneously, there will be no interference; the transmitter has a battery life of up to 15 hours, and the receiver has a battery life of 8-10 hours, and it's fine for high-intensity use throughout the day. It can also be printed with your brand logo and customized in color to match the brand style.
2.Scenic Areas/Museums: i7 Automatic Sensing Presentation Device
Designed specifically for cultural and tourism scenarios, the ear-mounted integrated machine is very lightweight and won't hurt your ears even after wearing for a long time. It uses RFID intelligent positioning technology, with precise sensing distance. When tourists approach the scenic spot, it automatically plays the presentation without manual operation.
It can store 9,999 segments of presentation words, supports multiple language switching, and can automatically remember the last used language; it can last for 8-10 hours with a single charge. The appearance can be customized with the distinctive pattern of the scenic area, and it fits well with the scenic environment. The Guizhou Geological Museum and the Henan Museum are both using it.
3.Large Venues/Meetings: MC200 Multi-Channel Zone Presentation System
Suitable for large venues and conference centers, it uses LD high-precision positioning technology, combined with RFID, infrared, and WiFi three positioning methods. The zone switching is particularly precise. When a presenter leads a team into a certain area, the presentation automatically starts, and it automatically stops when they leave. The sound transitions smoothly between different areas without any noise.
It can also pre-store audio content to assist the presenter in presenting, and it can connect to background music and emergency broadcasts. The functions are particularly comprehensive. The Guiyang High-tech Zone City Exhibition Hall uses it to receive provincial leaders.
FAQ
Q1: Can Yingmi's products be customized with an exclusive appearance? Will it affect the quality?
A1: It can be completely customized. Printing logos, changing colors, even changing the body shape can be achieved. Moreover, Yingmi uses wear-resistant printing and environmentally friendly wear-resistant paint. It has its own factory to control quality, and after customization, the anti-drop and dust-proof performance will not be affected, and it won't look good but be useless.
Q2: How long does it take to customize a minor language? Can the sound quality be tested first?
A2: Simple minor language customization can be completed within 7-10 working days. For complex ones, the time will be confirmed in advance. Free samples can be provided for testing, and if the sound quality is satisfactory, it will be mass-produced without any concerns about the effect.
Q3: After making a bulk purchase, will it cost money to update the content in the future?
A3: No, it's free to update. Whether it's changing the explanations or adding new languages, you can do it remotely without having to send the equipment back. It's very convenient.
About us
HEFEI HUMANTEK. CO., LTD. has been dedicated to the research and development and production of tour guide devices for 18 years. Our company mainly deals in team tour guide systems, self-service audio guide systems, multi-channel tour guide systems, and intelligent presentation systems. As an innovative enterprise, Yingmi Technology holds multiple core patents and technical certifications, and its strength is highly recognized. The company possesses H4 national patent core technology, a 7S product guarantee system, and a 9G service system throughout the entire life cycle, ensuring zero accidents from the first unit to one million units, all for the reliable delivery of products and services to customers! The company is committed to creating industry-leading intelligent tour guide solutions through a strategy of integrating online and offline as well as domestic and international interaction, and promoting a comprehensive upgrade of cultural and tourism display experiences.
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Which wireless audio guide device manufacturer is reliable?
2026-01-04
Many foreign customers who purchase wireless audio guide devices often struggle with a question: Should they choose the brand or the manufacturer? In fact, for bulk purchasers, choosing a reliable manufacturer is much more reliable than simply looking at the brand - a reliable manufacturer can ensure timely supply, no quality issues, flexible customization, and even handle export customs clearance and after-sales maintenance for you.
Don't waste time looking for producers randomly! Hard criteria, filter out 80% of the factories
When foreign customers choose wireless audio guide device manufacturers, they don't need to compare one by one, just focus on these 4 criteria, and you can quickly find a reliable partner.
Standard 1: Have their own production line, and can manufacture core components themselves
Truly reliable manufacturers will never outsource assembly. For example, the important part of the audio guide - the PCBA board, if it all has to be bought from outside, not only won't the output keep up, but the quality won't be fully controlled. Good manufacturers will build their own production lines, and even invest money to build factories, taking every step of production in their own hands from the source.
Standard 2: Understand overseas markets, and don't cause trouble with export customs clearance
This point is a must-have for foreign customers. Manufacturers need to be clear about the rules of overseas markets. For example, when exporting to Europe, CE safety certification and RoHS environmental certification must be complete; they also need to support multiple languages and be compatible with different countries' voltages. If these basic requirements can't be met, subsequent customs clearance will be stuck, and when using, the voltage won't match, and the trouble will be huge.
Standard 3: Strict quality control, strong technology, products can withstand use
Wireless audio guide devices are mostly used in scenic spots and museums, and the environment is complex, so durability is very important. Good manufacturers have a strict quality control process, and every device before leaving the factory needs to be repeatedly tested; they also have their own core technologies that can solve practical problems such as noise reduction, anti-interference, and battery life. Otherwise, the device will break down after using for half a year, which is very annoying.
Standard 4: Reliable after-sales service, and overseas problems can be handled
If the equipment breaks down abroad, if the after-sales service can't be found, the loss will be huge. Reliable manufacturers can provide comprehensive overseas services, such as remote equipment repair guidance, coordinating cross-border repairs, and even free shipping of samples for you to test, so that you don't have to worry about anything after buying.
Yingmi: These 4 standards, all meeting the standards, the powerhouse
Yingmi can become the first choice for overseas customers, in a nutshell, it is because these four standards have been fully met. As a national-level high-tech enterprise and big data enterprise, its strength and reputation have authoritative backing, there is no need to be afraid of getting into trouble.
Hard power 1: Build your own SMT factory, core components made by yourself
Yingmi has long invested money to build its own SMT assembly factory - Hefei Sichang Electronics, completely getting rid of reliance on outsourcing. Now there are 4 automated SMT production lines, equipped with fully automatic printing machines and AOI optical detection equipment, the most core PCBA board of the audio guide is produced and tested entirely by itself.
The advantage of this fully autonomous production is obvious: production capacity is very stable - a single production line can produce thousands of devices a day. For bulk purchases, it can deliver within 7 to 15 days, without delaying your use; it can also be flexibly customized, such as you want to change the device appearance or add an exclusive function, it's much faster than finding an outsourcing manufacturer, and the response is very timely.
Hard power 2: Master overseas rules, export process hassle-free
Yingmi has a thorough understanding of the rules of overseas markets. All products have passed EU CE, RoHS environmental certification, as well as domestic CMA, CNAS dual testing, and when exporting to Europe, Southeast Asia, and the Americas, customs clearance is smooth, and there has never been any problem.
In response to the needs of overseas customers, the details are also well handled: mainstream models can switch to more than 8 languages, if a small language is needed, it can be customized in advance, and up to multiple segments of explanations can be stored; Regardless of whether the voltage in your country is 110V or 220V, you can customize the compatible charging equipment. Just take it and use it directly; no additional modification is required.
Strength 3: Patent technology + strict quality control, products are durable
Yingmi has several core patents of its own, such as embedded digital filtering for SOC, noise reduction technology, which can filter environmental noise completely, and the sound is particularly clear when explained; there is also PMU safe intelligent lithium battery power management technology, which not only has a long battery life (the self-guided tour machine can stand idle for at least 11 hours, and the team model can be used for more than 8 hours), but also has explosion-proof features. Even when used in hot and humid places, it is very reassuring.
The quality control is even "picky" and strict. It adopts the 7S quality control process. From the storage of parts to the production of finished products, each device must pass at least 5 tests - whether the signal is stable, the noise reduction effect is good, whether it can withstand high and low temperatures, and whether the battery life is sufficient. Just like the Xiangkun Temple in Vientiane, Laos, which is located in the tropics and is humid and rainy, Yingmi's self-guided explanation equipment has been installed there for several years and is still in good condition, without any major failures.
Strength 4: Overseas services are in place, and after-sales service is not absent
Yingmi's "9G full life cycle service" has an excellent reputation in the overseas customer circle: before-sales service is responded to within 90 seconds. If you want to test a sample? It will be sent to you for free, and you can also view 1000 real cases; during the middle sales process, if you need on-site site inspection, overseas major customers can coordinate local teams to go there; after-sales service is more convenient. 24-hour remote technical guidance is provided, and simple faults can be resolved on the same day; if on-site maintenance is needed, cross-border services can be coordinated. Previously, Yingmi has provided cross-border installation and maintenance for the Xiangkun Temple in Vientiane, Laos.
Two popular products are recommended, covering most overseas scenarios
Based on the common needs of overseas customers, we recommend two products of Yingmi that are particularly popular, which can be used in various scenarios such as independent tours in scenic spots, team receptions, and enterprise investigations.
Recommendation 1: M7C Automatic Sensing + Team Dual-Function Tour Guide Machine
This is particularly suitable for overseas scenic spots and museums. It can be used as a self-guided tour machine and can switch to a team explanation device. One device can solve both needs. It uses advanced RFID positioning technology. When tourists walk near the scenic spot with it, it automatically plays the explanation without manual operation; if a small team needs an explanation temporarily, it can be switched to use, which is very flexible.
The highlights all meet overseas needs: support multi-language switching, and the next time it is turned on, it can automatically restore the last selected language, which is very convenient for foreign tourists to use; the standby time is at least 11 hours, and it is not a problem to use throughout the day; the aluminum alloy storage box and contact-type charging box are equipped, which can be charged and stored in batches, making management very convenient; it can also be equipped with ultraviolet disinfection function, which is more in line with the hygiene requirements of overseas.
Recommendation 2: 008B Bidirectional Team Explanation Device
If you need it for enterprise investigations, study tours, and other interactive scenarios, this is the right choice. It breaks the traditional one-way explanation mode, allowing the instructor and the audience to interact in real time. When someone asks a question, everyone can hear it simultaneously, which greatly improves communication efficiency.
The core advantages are very practical: it uses the 860-870 MHz high-frequency band for transmission, with extremely strong anti-interference ability, even if several teams are explaining simultaneously in the same place, there will be no interference; the signal can be transmitted up to 280 meters at the farthest, even when the team is spread out, it can be heard clearly; the body is very lightweight, even after wearing for a long time, it is not tiring, and it has passed all international certifications, making export completely stress-free.
FAQ
1. In which countries can Yingmi be used for certification? What documents can be provided for customs clearance?
Answer: No problem! CE and RoHS certifications are applicable throughout the European Union, and many countries in Asia and America also recognize them. During customs clearance, we will provide you with copies of the certification certificates, test reports, and other complete documents to ensure smooth customs clearance.
2. Do we need to pay extra for customized small languages or exclusive functions? How long will it take?
Answer: For regular quantities of customized small languages, there is no additional cost. For exclusive function customization, the cost will be calculated based on specific requirements. Small language customization usually takes 7-10 working days, while exclusive function customization takes approximately 15-20 days. The production capacity is stable, so there will be no delay.
3. Can we have on-site installation and training for bulk purchases?
Answer: Yes! For overseas bulk purchases, we will coordinate technicians to come for on-site installation and commissioning, and will also provide detailed training on how to use and maintain it to ensure that your team can operate it proficiently.
4. Can we get samples for testing before purchasing? Is there a time limit for testing?
Answer: Of course! Samples will be sent to you for free via international express. There is no time limit for testing. You can test at your own pace and sign the contract only when you are satisfied.
About us
HEFEI HUMANTEK. CO., LTD. has been dedicated to the research and development and production of tour guide devices for 18 years. Our company mainly deals in team tour guide systems, self-service audio guide systems, multi-channel tour guide systems, and intelligent presentation systems. As an innovative enterprise, Yingmi Technology holds multiple core patents and technical certifications, and its strength is highly recognized. The company possesses H4 national patent core technology, a 7S product guarantee system, and a 9G service system throughout the entire life cycle, ensuring zero accidents from the first unit to one million units, all for the reliable delivery of products and services to customers! The company is committed to creating industry-leading intelligent tour guide solutions through a strategy of integrating online and offline as well as domestic and international interaction, and promoting a comprehensive upgrade of cultural and tourism display experiences.
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