When foreign customers choose a manufacturer of wireless audio guide devices, they are most afraid of falling into two traps: one is to choose small factories that only offer OEM services, with poor quality and problems occurring within half a year; the other is that the manufacturer does not understand international requirements and the products cannot adapt to local voltages or support minority languages, and there are also various certifications missing during customs clearance. In fact, it is not difficult to choose the right manufacturer. Just focus on 4 core points - whether there is independent R&D and production capability, whether all international certifications are complete, whether the product can adapt to multiple scenarios, and whether the after-sales service is satisfactory.
I. Key points to consider when choosing a manufacturer
1. Must have independent R&D and production capabilities, and reject OEM
OEM factories do not have their own technologies, and their products are all copied. Later, they cannot customize languages or modify functions. Good manufacturers must have their own R&D teams and production facilities, controlling the entire process from design to production, so as to ensure stable product quality and be able to flexibly meet customized requirements.
2.Complete international certifications, no additional troubles during customs clearance
Exporting products is the most troublesome for customs clearance. If there are missing certifications such as EU CE, RoHS, etc., the goods may be detained. Reliable manufacturers have already prepared a complete set of international certifications, and even can provide CMA and CNAS test reports. Once they have these, they can directly clear customs.
3.Product can adapt to international scenarios, with full details
Different regions in the world have different voltage standards (220V in Europe, 110V in America), and the product must support a wide voltage range; there are also language requirements in minority languages, and it cannot only support mainstream languages such as English and French. In addition, anti-interference ability is also very crucial. At exhibitions and scenic spots, there are many people and noisy environments, and it must ensure clear and noise-free explanations without interference.
4.After-sales service covers the world, response is fast
If equipment in the foreign country has problems, if the after-sales service cannot find anyone, the loss will be huge. Good manufacturers must have a 24-hour multilingual after-sales team that can provide remote guidance for repairs. If it is really difficult to repair, they can also provide spare parts or rapid repair.
Ⅱ.Why Yingmi can become the preferred choice for foreign customers? Core advantages speak for themselves
Yingmi has been focusing on the audio guide device industry for a long time and is now a national-level high-tech enterprise and big data enterprise. It has been exporting to multiple regions in Europe, America, and Asia for many years, relying on its solid hard power.
1. Independent R&D + production, full process controllable
Yingmi is not an OEM factory. It has its own R&D team, with annual R&D investment accounting for more than 15% of sales. It holds many utility model patents and software copyrights. The core H4 technology - SOC embedded noise reduction, PMU safe power management, ergonomic design, HM8.0 multilingual platform - are all independently developed, precisely solving industry pain points.
More importantly, in 2018, it invested in its own SMT surface mount assembly factory (Hefei Sichang Electronics) to achieve independent production of PCBA. From R&D design, component procurement, to production assembly and quality inspection, it controls the entire process itself, and each device must pass 5 strict tests, including high and low temperature, drop test, etc. The quality is much more stable than that of OEM factories.
2.Complete international certifications, no additional troubles during customs clearance
Yingmi has already considered the customs clearance issues of foreign customers. All products have passed EU CE, RoHS certifications, as well as Chinese CMA and CNAS dual inspections. Whether exporting to Europe, America, or Southeast Asia, they can directly take the complete set of certification documents, without having to spend extra money on additional testing, saving a lot of trouble.
The charging module has also been made for international compatibility, supporting a wide voltage range (100V - 240V), and regardless of which voltage standard is used in the local area, it can be plugged in and used, without having to buy a converter.
3.Full product scenarios coverage, adaptable to various needs
Yingmi's product line is particularly comprehensive. Whether it is exhibitions, enterprise visits, or scenic spots, museums, etc., there will be suitable products to choose. And the details are fully in line with international customer needs: The team presentation system has models such as E8, R8, and 008B, supporting 200 independent channels. Even if multiple teams use it simultaneously, there will be no interference. The autonomous presentation system like i7 and 007B supports automatic sensing and can be customized for various minor languages to address the shortage of interpreters for minor languages. The zone presentation system MC200 is suitable for large venues and can achieve "sound starts when people arrive and stops when they leave", with no interference when switching between different areas.
4.Customization of multiple languages is stress-free, and the sound quality is reliable
The small language issues that foreign customers are most concerned about can be completely solved by Yingmi. Its HM8.0 multi-language sharing platform supports unlimited customization. Whether it's a minority language like Lao or Arabic, as long as you provide audio or text materials, it can be customized. It will also optimize the sound quality according to the pronunciation characteristics of the language and won't have a stiff machine-like feel.
For example, the self-service presentation device customized for the Xiangkun Temple in Vientiane, Laos, has 6 languages and the sound quality has been specially adjusted; the equipment used in the International Museum Forum directly supports 12 official languages of the United Nations for switching, and different country delegations use it smoothly.
Ⅲ.Precise selection for different scenarios
Yingmi has many product models. Foreign customers don't need to worry. Select these 3 models according to the scenario and it's definitely correct. They are cost-effective and easy to use:
This is the "all-purpose model" for exhibitions and corporate visits. The integrated design weighs only 16 grams and is very lightweight, so it can be carried in your pocket. It uses SOC embedded integrated digital noise reduction technology. Even in a noisy exhibition venue, the presentation sound can be heard clearly.
It supports 200 independent channels, even if 100 teams are using it simultaneously, there will be no interference; the transmitter has a battery life of up to 15 hours, and the receiver has a battery life of 8-10 hours, and it's fine for high-intensity use throughout the day. It can also be printed with your brand logo and customized in color to match the brand style.
2.Scenic Areas/Museums: i7 Automatic Sensing Presentation Device
Designed specifically for cultural and tourism scenarios, the ear-mounted integrated machine is very lightweight and won't hurt your ears even after wearing for a long time. It uses RFID intelligent positioning technology, with precise sensing distance. When tourists approach the scenic spot, it automatically plays the presentation without manual operation.
It can store 9,999 segments of presentation words, supports multiple language switching, and can automatically remember the last used language; it can last for 8-10 hours with a single charge. The appearance can be customized with the distinctive pattern of the scenic area, and it fits well with the scenic environment. The Guizhou Geological Museum and the Henan Museum are both using it.
3.Large Venues/Meetings: MC200 Multi-Channel Zone Presentation System
Suitable for large venues and conference centers, it uses LD high-precision positioning technology, combined with RFID, infrared, and WiFi three positioning methods. The zone switching is particularly precise. When a presenter leads a team into a certain area, the presentation automatically starts, and it automatically stops when they leave. The sound transitions smoothly between different areas without any noise.
It can also pre-store audio content to assist the presenter in presenting, and it can connect to background music and emergency broadcasts. The functions are particularly comprehensive. The Guiyang High-tech Zone City Exhibition Hall uses it to receive provincial leaders.
FAQ
Q1: Can Yingmi's products be customized with an exclusive appearance? Will it affect the quality?
A1: It can be completely customized. Printing logos, changing colors, even changing the body shape can be achieved. Moreover, Yingmi uses wear-resistant printing and environmentally friendly wear-resistant paint. It has its own factory to control quality, and after customization, the anti-drop and dust-proof performance will not be affected, and it won't look good but be useless.
Q2: How long does it take to customize a minor language? Can the sound quality be tested first?
A2: Simple minor language customization can be completed within 7-10 working days. For complex ones, the time will be confirmed in advance. Free samples can be provided for testing, and if the sound quality is satisfactory, it will be mass-produced without any concerns about the effect.
Q3: After making a bulk purchase, will it cost money to update the content in the future?
A3: No, it's free to update. Whether it's changing the explanations or adding new languages, you can do it remotely without having to send the equipment back. It's very convenient.
About us
HEFEI HUMANTEK. CO., LTD. has been dedicated to the research and development and production of tour guide devices for 18 years. Our company mainly deals in team tour guide systems, self-service audio guide systems, multi-channel tour guide systems, and intelligent presentation systems. As an innovative enterprise, Yingmi Technology holds multiple core patents and technical certifications, and its strength is highly recognized. The company possesses H4 national patent core technology, a 7S product guarantee system, and a 9G service system throughout the entire life cycle, ensuring zero accidents from the first unit to one million units, all for the reliable delivery of products and services to customers! The company is committed to creating industry-leading intelligent tour guide solutions through a strategy of integrating online and offline as well as domestic and international interaction, and promoting a comprehensive upgrade of cultural and tourism display experiences.
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