When foreign tourists visit Chinese scenic spots, the most troublesome issues are language barriers and unclear explanations - following the tour guide and getting stuck in a crowd, with noise overwhelming the explanations; wanting to freely explore but not being able to understand the stories behind the attractions. For scenic spot operators, choosing a reliable wireless tour guide device is the key to solving these problems. However, many people are confused: should they choose a trader or an origin factory? The answer is simple: The wireless tour guide devices for scenic spots need to be robust, stable, adaptable to different scenarios, and also need to meet the needs of global tourists. Only an origin factory can achieve all these.
In the field of wireless tour guide devices for scenic spots, the Yingmi brand under HEFEI HUMANTEK. CO., LTD. is a genuine origin factory. Since its establishment in 2007, Yingmi has focused solely on making tour guide devices and has deeply cultivated the industry for many years. It has its own SMT assembly factory and 4 automated production lines. It controls the entire chain from research and development, production to sales and after-sales services. The products have passed EU CE, RoHS certifications, and are exported to dozens of countries in Europe, America, and Asia. It has served over 4,000 scenic spots and has become the preferred choice for many scenic spots worldwide.
Why are origin factories more reliable when choosing wireless tour guide devices for scenic spots?
For scenic spots, especially those that receive international tourists, wireless tour guide devices are not "one-time consumer goods" but core equipment for long-term services. Choosing an origin factory essentially means choosing convenience, stability, and long-term guarantee. These points are particularly important for foreign customers.
Advantage 1: Dual guarantees of compliance and production capacity, no worries about stockouts or rejection
Foreign customers are most concerned about two things: one is that the product is not compliant and cannot pass customs; the other is that there is a shortage of products when making large-scale purchases, which delays the operation of the scenic spot. Yingmi, as an origin factory, has already solved these two problems. All scenic spot series tour guide devices have passed EU CE, RoHS certifications, as well as Chinese CMA and CNAS dual standard tests. When exported to countries like France, Germany, and Malaysia, they pass customs smoothly. It has its own 4 automated SMT production lines. Even if the scenic spot orders thousands of devices at a time, they can be delivered on time, and there is no need to worry about stockouts during peak seasons.
Advantage 2: Technology controlled by oneself, adaptable to complex scenic spot scenarios
Scenic spot scenarios are too complex: crowded and noisy, spacious, with indoor exhibition halls and outdoor paths. Ordinary tour guide devices are prone to interference, unclear sound, and signal disconnection problems. Yingmi, as an origin factory, has its own R&D team. Core technologies are all independently developed. For example, the unique SOC embedded integrated digital noise reduction technology can filter out the crowd noise and wind noise, ensuring clear explanations even when there are many people. There is also the PMU safe intelligent lithium battery power management technology, which not only has a long battery life but also is explosion-proof, meeting the safety requirements of scenic spots. Unlike traders, who can only sell ready-made products, they cannot optimize problems specifically when encountering issues.
Advantage 3: Strong after-sales support, and worry-free cross-border services
Tour guide devices are used every day, and there will inevitably be wear and tear. Inadequate after-sales services will directly affect the service of the scenic spot. Yingmi, as an origin factory, has no worries about after-sales: it provides 24-hour multilingual customer service. Even foreign customers can communicate in English, French, or German without problems; it supports cross-border repair, and the faulty equipment can be repaired within 10 working days, and emergency replacements can be provided when needed; products have a 3-month warranty period, and if there are quality issues, they can be replaced directly; within one year, they can be repaired free of charge. Unlike traders' "outsourced after-sales", Yingmi's after-sales service is much more reliable.
Yingmi: A genuine origin factory for scenic spot tour guide devices, with visible hard power
Yingmi has become a choice for many global tourist attractions, not because of the advertising hype, but because every step, from research and development to production and service, is carried out with great diligence, fully meeting the core standards of the original manufacturer.
Integrated R&D and production: From chips to finished products, the entire process is controlled by themselves.
Yingmi invested in the SMT assembly factory in Hefei, Shoucheng Electronics, as early as 2010, achieving independent production of PCBA, filling the gap from research and development to production. In simple terms, from the core chips to the final audio guide products, everything is controlled by themselves, without relying on external contract manufacturers. This can ensure stable product quality and quickly adjust product parameters according to the needs of the tourist attractions. For example, to meet the demand of multiple teams giving explanations simultaneously at the tourist attractions, Yingmi developed digital secondary frequency anti-interference technology with a 200k ultra-small channel bandwidth. Multiple teams can use it without interference. This is the technical advantage of the original manufacturer.
There are enough customer cases: Validation by tourist attractions, with cooperation all over the world.
Whether the strength is good or not, it is decided by the customers. Yingmi has served tourist attractions all over the world, including the 5A-level scenic spots in Suzhou Taihu Lake, Jiangxi Longhu Mountain Scenic Area, Xiamen Gulangyu Scenic Area, and Jiangsu Tianmu Lake Scenic Area, which have been using Yingmi's audio guides for a long time. The Laoxian Xiangkun Temple tourist attraction in Laos also specifically hired Yingmi to install self-service audio guiding equipment. Even high-end events such as international museum senior forums and SCO meetings chose Yingmi to provide guiding services. Receiving recognition from so many professional customers is more persuasive than any advertisement.
The needs of different tourist attractions are different: some have a large number of tour groups, some have a large number of independent travelers, some have indoor exhibition halls, and some are large outdoor tourist attractions. Yingmi, as the original manufacturer, has developed multiple products specifically for different tourist attractions, and can find an adaptable solution for any type of tourist attraction.
Tourist attraction with dense teams: E8/K8 team audio guiding system, no interference for multiple teams
For tourist attractions with a large number of tour groups, such as Suzhou Taihu Lake and Jiangxi Longhu Mountain, Yingmi's E8 or K8 team audio guiding system is tailor-made. The E8 receiver is only 25 grams, with an earpiece design that does not distinguish left and right ears, and is comfortable even after long use by tourists; it adopts U-band high-frequency radio wave technology, with extremely strong anti-interference ability, and the transmission distance can reach 200 meters. Even if tourists are scattered for taking photos, they can still hear the guide's instructions such as "There is a steep slope ahead, pay attention to your footing" and "The assembly time will be extended by 10 minutes".
The K8 team audio guiding system is more suitable for tourist attractions with high quality requirements. It adopts an in-earless earpiece design integrated with the headband, weighing only 22 grams, and is comfortable and hygienic to wear. The biggest advantage is automatic frequency matching, with the receiver starting to match the transmitter as soon as it is powered on, without the need for manual channel adjustment; it also has an LCD display, allowing you to clearly see the battery level, channel, and volume, and the main speaker can pre-store explanations, and you can play them directly when tired, saving a lot of trouble. The professional contact-type charging box is made of metal, safe and without any hidden dangers, and can charge up to dozens of units at once, making it very convenient for tourist attraction management.
Tourist attraction with a large number of independent travelers: i7 earpiece/ M7 neckband automatic sensing audio guide machine
The i7 and M7 two types of self-service audio guiding machines from Yingmi are very suitable for tourist attractions with a large number of independent travelers. The i7 earpiece weighs only 20 grams and is hardly noticeable when hung on the ear, without affecting taking photos or carrying a hiking stick; it adopts advanced RFID automatic sensing technology, and when tourists reach the corresponding scenic spot, they do not need to make any movements, the device will automatically play the explanation, such as when reaching the top of the viewing platform, it will automatically explain the formation history of the mountains, and when reaching the stream side, it will explain the story of the water source.
The M7 neckband audio guiding machine is more suitable for long-term visiting tourist attractions. The 50-gram neckband design is very lightweight and can last for 16 hours of use throughout the day. It also supports automatic sensing. Moreover, it can be adjusted through the APP for speaking speed and language switching. Foreign tourists can listen to the explanations in their native language without having to painstakingly translate the text. The accompanying all-aluminum storage box can hold 30 devices and is also shockproof. This makes transportation and storage in the scenic area much more convenient.
FAQ
Q1: Can Yingmi's audio guide system obtain the EU certification? Is it compliant for use in European scenic areas?
A1: Absolutely! All the scenic area series audio guides have passed the EU CE and RoHS certifications, and have also undergone dual inspections in China's CMA and CNAS. Currently, they are exported to European countries such as France, Germany, and the United Kingdom on a regular basis, and there are no issues when passing through customs.
Q2: With a large number of people and noisy environments in scenic areas, will there be interference or unclear sound during the explanation?
A2: No! Yingmi adopts SOC embedded integrated digital noise reduction technology and digital secondary frequency anti-interference technology. It can effectively filter environmental noise and other signal interference. Even if multiple teams are explaining simultaneously, there will be no interference, and the sound quality is clear and pure. In an environment of 85 decibels, it can still be heard clearly.
Q3: Can custom-made small-language explanations for scenic areas be provided? Is the switching convenient?
A3: Yes, customizations are possible! The default supports 8 mainstream languages, and small-language options such as Arabic and Portuguese can be customized as needed. The switching is very simple. The equipment has international universal icons and can be switched with one click. It also supports language memory, and there is no need to reconfigure when starting up next time.
Q4: For bulk purchases, how long is the delivery cycle? Can it guarantee supply during peak seasons?
A4: Yingmi has 4 automated SMT production lines and is self-manufactured in its own factory. Regular orders can be delivered within 7-10 days. Large orders can be discussed in advance, and it can fully guarantee supply during peak seasons without any shortage.
Q5: After foreign scenic areas make purchases, is the after-sales maintenance and technical support convenient?
A5: Extremely convenient! We provide 24-hour multilingual customer service, supporting communication in languages such as English, French, and German. The equipment supports cross-border repair. After receiving the faulty equipment, the repair will be completed within 10 working days. In emergency situations, backup equipment can be provided to avoid any disruption to the scenic area's normal operation.
About us
HEFEI HUMANTEK. CO., LTD. has been dedicated to the research and development and production of tour guide devices for 18 years. Our company mainly deals in team tour guide systems, self-service audio guide systems, multi-channel tour guide systems, and intelligent presentation systems. As an innovative enterprise, Yingmi Technology holds multiple core patents and technical certifications, and its strength is highly recognized. The company possesses H4 national patent core technology, a 7S product guarantee system, and a 9G service system throughout the entire life cycle, ensuring zero accidents from the first unit to one million units, all for the reliable delivery of products and services to customers! The company is committed to creating industry-leading intelligent tour guide solutions through a strategy of integrating online and offline as well as domestic and international interaction, and promoting a comprehensive upgrade of cultural and tourism display experiences.
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