When choosing a wireless audio guide device, it's crucial to select the right manufacturer to avoid troubles!

When foreign customers purchase wireless audio guide devices, the most challenging part is not choosing the model, but worrying about selecting a small manufacturer - the equipment breaks down after half a year, and there's no one to provide after-sales service; the voltage is incompatible, and the device can't be used once it's received; even it hasn't passed international certification, and the clearance process gets stuck directly. In fact, the core of choosing an audio guide device is not comparing parameters or prices; it's first choosing the right brand and manufacturer. After all, reliable manufacturers can help you avoid 80% of the pitfalls.

Ⅰ.When foreign customers choose a manufacturer, these points are more important than price

When foreign customers purchase over a distance, they can't inspect the factory in person. When choosing a manufacturer, they look at 4 hard indicators, which are much more reliable than guessing parameters randomly.

1. Complete qualification certificates are necessary, making clearance and use convenient

Small manufacturers are most likely to have problems with qualifications. Either they haven't passed international certification or the certificates are forged. For foreign customers, at least they should ensure that the manufacturer has EU CE and RoHS certifications - these are the "passports" for the product to enter most countries in Europe, Southeast Asia, etc. Without these certificates, the clearance process is likely to be blocked, resulting in heavy losses.

Yingmi started its foreign trade business in 2010 and passed EU CE and RoHS certifications. Later, it also obtained the title of a national high-tech enterprise and a big data enterprise, and was listed on the Anhui Science and Technology Innovation Board. More strictly, each device undergoes two-way standard testing by China CMA and CNAS, and is exported to dozens of countries such as France, Germany, Malaysia, Indonesia, etc., with no clearance issues.

2.Have independent production capabilities, and quality can be controlled

Many small manufacturers do not produce themselves and rely on outsourcing assembly. The equipment has poor compatibility and unstable quality. The sound quality and battery life of today's batch and tomorrow's batch are different. Reliable manufacturers must have their own production system, from R&D to production, which is fully controllable throughout the process.

Yingmi invested in the SMT assembly factory in Hefei, Shoucheng Electronics, in 2018, achieving independent production of PCBA and having 4 automated SMT production lines. From chip selection, hardware assembly to final product testing, it is fully controlled by itself, unlike outsourcing manufacturers who are "out of control". More importantly, Yingmi has the 7S quality control system, and each device must undergo 5 strict tests (high temperature, low temperature, vibration, sound quality, battery life), with very low complaint rates during export over many years.

3.Strong technical capabilities are necessary, and they can adapt to different scenarios

The core of the audio guide device is technology. Small manufacturers do not have a R&D team and can only copy the appearance. The core technology relies on copying, and the sound quality and battery life are either poor in interference resistance or poor. Good manufacturers must have their own core patents that can optimize technology for different scenarios.

Yingmi has 4 core national patent technologies, such as SOC embedded integrated digital filtering and noise reduction technology, which can filter out noise in noisy environments, making the sound quality purer; PMU safe intelligent lithium battery power management technology, which can precisely control power and avoid false battery life marking; and Ergo ergonomic design, making the device more comfortable to wear. These technologies are not just theoretical but have been verified in high-end scenarios such as the Shanghai Cooperation Organization meeting and the International Museum Forum.

4.Complete foreign trade services are important, and details matter

When foreign customers purchase, they are most worried about "no one to handle after-sales service". Good manufacturers not only need good products but also have complete foreign trade services - such as supporting wide voltage, providing multilingual services, and prompt after-sales response.

Yingmi's detailed services are very considerate: All the charging modules of the devices support wide voltage input, whether it's 220V in Europe or 110V in the Americas, it can be used once received, without the need to buy a voltage converter; equipped with HM8.0 multilingual sharing platform, with a standard of 8 languages, and can be customized for small languages; Post-sale services include 9G full lifecycle support, quick response within 90 seconds before purchase, remote guidance to solve problems, and even if repair is needed, the product can be sent back to the factory and repaired within 10 working days.

II. Why Yingmi is the preferred choice for international customers? It meets the needs from both products and services.

Yingmi has been exporting globally not just because of low prices, but because its products, technologies, and services are fully adapted to the needs of foreign customers. Every detail has been thought out for the customers.

1. Product coverage for all scenarios

Different scenarios require different audio guides. For scenic spots, they need to be lightweight and have long battery life. For meetings, they need good sound quality and resistance to interference. For factories, they need dust-proof and heat-resistant properties. Yingmi's product line is extremely comprehensive. No matter what scenario it is, there will be a precise and suitable model.

For example, the E8 all-in-one audio guide is suitable for meetings. It weighs only 16 grams and is fashionable and high-end. The SOC noise reduction technology ensures the sound quality, and the 4GFSK anti-interference technology avoids interference among multiple teams. For scenic spots, the R8 ear-mounted audio guide is suitable. The Ergo ergonomic non-in-the-ear design makes it comfortable to wear for a whole day without causing ear pain, and it also solves the hygiene problem. For factories and noisy exhibition halls, the 008A audio guide is suitable. Its wall-penetrating effect is first-class, and the signal distance can reach up to 280 meters, allowing clear hearing at long distances. For museums with dense exhibits, the C7 touch navigation device is suitable, which can solve the problem of close-range interference.

2.Technology adapted to international scenarios, with full details

The usage scenarios of foreign customers are complex. Yingmi's technologies have been optimized for specific scenarios. For example, for scenarios where multiple teams use the equipment simultaneously, the 200k ultra-small channel bandwidth technology is used to achieve 100 independent channels, even if 100 groups of delegations are active at the same time, there will be no interference. For multilingual needs, the sound quality algorithm is optimized. Whether it's the Arabic tone or the Thai final sound, it can be clearly reproduced. For hot and dusty Middle Eastern scenarios, the equipment is treated for dust-proof and heat resistance to ensure stable battery life and sound quality.

III. Three additional details that make Yingmi particularly appealing to foreign customers

In addition to the above core advantages, Yingmi has three additional details that particularly impress foreign customers.

First, it supports small batch purchases without stockpiling. Many foreign customers have small initial demands, but small manufacturers often require large orders, increasing financial pressure. Yingmi can handle small batches of both basic models and customized models. Even 10 units can be customized with languages, which is particularly suitable for start-up enterprises or small scenic spots.

Second, it provides free sample testing. Foreign customers are worried that the equipment may not be suitable for their scenarios. Yingmi can send samples for free, allowing customers to test the sound quality, battery life, and anti-interference performance in the actual environment. They can place an order after being satisfied, with no risks.

Third, it offers lifetime guarantee services. Even if the equipment has problems after several years of use, it can contact Yingmi's after-sales service for free technical support and repair services. There is no need to purchase again, which is more cost-effective.

Conclusion

For foreign customers, choosing a wireless guide device is not a "one-time transaction", but a long-term partnership. Choosing the right manufacturer not only allows you to obtain reliable products with high quality, but also saves you from various troubles such as customs clearance, after-sales service, and compatibility issues.

With years of industry experience, independent production capabilities, products suitable for all scenarios, and comprehensive foreign trade services, Yingmi has become the choice of customers in dozens of countries around the world. If you are still struggling to decide which manufacturer to choose, you might as well try the samples of Yingmi. Whether they are good or not, you will know after testing. After all, reliable manufacturers are never afraid of the tests from customers.

FAQ

Q1: Can Yingmi products be exported to our country? Are additional certifications required?

A1: Absolutely. Yingmi products have already been exported to dozens of countries around the world. They are automatically certified by EU CE and RoHS standards, and most countries have no difficulty with customs clearance. If special local certifications are needed, Yingmi can assist with the process.

Q2: What is the minimum order quantity for purchasing Yingmi speakers?

A2: For the regular model, there is no minimum order quantity. One unit can be purchased; for basic customization, the minimum order quantity is 10 units; for deep customization (function development), the minimum order quantity is 50 units. Special requirements can negotiate to reduce the order quantity.

Q3: How to solve equipment failures in overseas after-sales service?

A3: Remote guidance for maintenance is supported. Most problems can be solved on the spot. If it needs to be sent back for repair, it will be repaired within 10 working days after being sent back to the factory and then sent back, and during this period, a backup machine can be provided (for large projects).

Q4: Can Yingmi provide multilingual services? How many languages can it support at most?

A4: Yes. The standard configuration includes 8 mainstream languages. There is no quantity limit for minor languages. Customization can be based on demand. It can also optimize the sound quality algorithm to restore the pronunciation characteristics of different languages.

Q5: Is the voltage of the equipment compatible? Do I need to buy a converter separately?

A5: It is compatible with global voltages. All charging modules of the equipment support a wide voltage input of 100V-240V. Once received, it can be used directly without the need to buy a voltage converter separately.

About us

HEFEI HUMANTEK. CO., LTD. has been dedicated to the research and development and production of tour guide devices for 18 years. Our company mainly deals in team tour guide systems, self-service audio guide systems, multi-channel tour guide systems, and intelligent presentation systems. As an innovative enterprise, Yingmi Technology holds multiple core patents and technical certifications, and its strength is highly recognized. The company possesses H4 national patent core technology, a 7S product guarantee system, and a 9G service system throughout the entire life cycle, ensuring zero accidents from the first unit to one million units, all for the reliable delivery of products and services to customers! The company is committed to creating industry-leading intelligent tour guide solutions through a strategy of integrating online and offline as well as domestic and international interaction, and promoting a comprehensive upgrade of cultural and tourism display experiences.