The British Museum in London has over 8 million permanent exhibits - from the Rosetta Stone with hieroglyphics to the Ming Dynasty blue and white porcelain in the Chinese section, and the Parthenon friezes in ancient Greece. Every year, six to seven million tourists from all over the world come to "visit" and "take photos". However, many visitors feel a bit disappointed after their tour: Following a group tour makes the crowds in the Egyptian section overwhelming, and the voice of the tour guide is often drowned out by the noise. When wandering on their own, looking at the bronze objects in the glass cabinets for a long time, they often fail to figure out what era they belong to or what they were used for. For non-English speaking tourists, finding a tour guide who can speak their native language is even more difficult. These problems have actually been solved by professional audio tour solutions - the Yingmi speaker, which has been in this industry for 15 years, is particularly well-versed in how to equip audio tour devices for such large cultural venues like the British Museum.
The Pain Points of Audio Tours at the British Museum and Yingmi's Precise Solutions
The exhibition areas of the British Museum span 4 floors and have over 20 exhibition halls. The types of visitors are diverse: there are tour groups of dozens of people, families with children, backpackers exploring on their own, and academic research teams. The needs of different groups vary greatly, but Yingmi's equipment can "tailor-fit" these needs.
Let's start with the most common group visitors. Popular exhibition halls in the British Museum, such as the Egyptian section and the Greek and Roman section, can be crowded with several tour groups during peak seasons. Previously, tour guides used loudspeakers to shout, "This is the process of mummy making," while "This is the historical background of sculpture," and the voices all mixed together, making it difficult for tourists to understand and often disturbing others. The Yingmi team tour system doesn't have this problem - it uses 4GFSK signal modulation technology, simply put, it "assigns exclusive channels" to each team. Even if two teams are standing close to look at the Rosetta Stone, there won't be interference. Moreover, the device comes with an embedded digital noise reduction function, so no matter how noisy the surroundings are, tourists can clearly hear every detail of the tour guide's explanation, such as how the three types of characters on the stone tablet correspond and how archaeologists cracked the ancient Egyptian script. More intimate, this system also supports two tour guides to speak simultaneously, for example, museum researchers can supplement the archaeological story behind the cultural relics, and the team visitors can understand it more thoroughly.
When independent travelers visit the British Museum, they are most afraid of "getting lost". In such a large venue, without guidance, it's easy to miss key exhibits. The self-guided speaker of Yingmi can solve this problem. It doesn't require manual operation; it uses three positioning technologies - RFID, infrared, and WiFi - and automatically starts the explanation when you approach any exhibit.
The exhibition halls of the British Museum are divided by regions and eras, ranging from the "Mesopotamia Hall" to the "American Hall" and then to the "African Hall", with a wide range of regions. Previously, when teams moved between halls, the explanations were either completed too early or missed, which was extremely embarrassing. Yingmi's zone system can "follow the people", entering a hall, the corresponding explanation will automatically start, and it will be turned off when leaving, making the transition very smooth. The tour guide can also pre-store audio recordings made by experts, such as when explaining ancient Roman coins, playing a segment of an archaeologist's interpretation and then supplementing with on-site observations, which is both time-saving and professional.
The technology is not for show: Yingmi makes the tour "stable and smooth"
To handle such a complex scenario as the British Museum, Yingmi's technology is not just "showy", but is a proven ability to solve problems. It is a national-level high-tech enterprise, holding many patents, and even Huawei has sought its cooperation for exhibition tour guidance. Its strength is evident.
The most intuitive feeling for visitors is "clear sound". Yingmi uses AI lossless original sound fidelity technology, and the explanation sound is like the tour guide speaking right beside you, without any noise, and even the emotions in the tone can be transmitted - for example, when explaining "the discovery process of the Rosetta Stone", you can hear the excitement of the tour guide, which is much more interesting than dry audio recordings. Some areas of the British Museum are particularly spacious, such as the central dome hall, and some areas have many turns, such as the corridor of the Egyptian Hall. The signal is prone to weakening in these areas. Yingmi's equipment has digital secondary frequency anti-interference technology, with a very small channel bandwidth, and the signal can travel up to 280 meters and pass through walls without problem. Even in these complex areas, there will be no sudden interruption of the explanation.
Safety and durability are also crucial. The British Museum has strict requirements for equipment, as it is a world cultural heritage venue. Yingmi's equipment uses PMU safety intelligent lithium batteries, which are both explosion-proof and have extremely strong battery life - a single device can stand by for 24 hours, and the power is sufficient for tourists from the opening of the museum to the closing, from the first device to the over one million sold, there has never been a safety accident. Each device must pass five tests and has obtained EU CE and RoHS certifications, meeting environmental protection and safety standards, and fully complying with the management norms of the British Museum.
Nowadays, everyone likes to "travel light", and Yingmi has also taken this into consideration. It has made a tour guide APP, supporting Beidou/GPS positioning, allowing tourists to watch the explanations by scanning a QR code, without having to bring additional equipment, which is clean and convenient. In the future, AR/VR functions will also be added, such as when tourists scan the "Parthenon relief" with their mobile phones, they can see a virtual restoration scene of the temple, and even "touch" the lines on the relief. This immersive experience can make the story of the cultural relics more vivid.
Service and reputation: A "reliable player" recognized by global customers
Having good equipment is not enough; the service must keep up as well, especially for international venues like the British Museum, where after-sales support is extremely important. Yingmi has a "9G full life cycle service", which is very practical - if you have any questions before the sale, within 90 seconds, someone will reply, and you can also get a sample for free testing, and then you can refer to over 1,000 actual cases; if during the peak tourist season, the British Museum needs to urgently add equipment, Yingmi can conduct on-site surveys of the site and deliver the urgent order on the same day; After-sales service is more convenient. On-site installation, free training on how to use, lifetime warranty, 365-day online support, and 24-hour phone access. Even if there are minor issues with the equipment, you don't need to panic.
In the international market, Yingmi has long been a "proven player". Since 2009, it has been engaged in foreign trade. European countries such as France, Germany, and the United Kingdom, as well as Southeast Asian countries like Malaysia and Indonesia, have all used its equipment. For example, the self-guided interpretation equipment at the Xiangkun Temple scenic area in Vientiane, Laos, was installed by the Yingmi team across borders; the interpretation system for the international museum high-level forum was also provided by it. Customers all said, "The equipment is stable and the service is good." The British Museum is in the UK and belongs to the European market. Yingmi is particularly familiar with the needs here, and can precisely hit the pain points when formulating solutions.
Moreover, Yingmi's "endorsement" is also strong - it is a global supplier of Huawei, and has collaborated with iFLYTEK to develop the Z1 intelligent display system. An interview was also conducted by Anhui Television. Adidas and Volkswagen's new product launches also use its interpretation equipment. Receiving such recognition from so many major brands means the quality is definitely not to be questioned.
Let the relics "speak": Yingmi's win-win with the British Museum
Voice-guided tours are not just "transmitters", but also a bridge that brings relics to life. Yingmi's equipment can help the British Museum solve many old problems: tourists no longer have to crowd to listen to explanations, independent travelers can find the key points, and tourists with limited languages can also understand the stories of the relics. The reception level can be improved significantly.
For the British Museum, there is also a hidden benefit - Yingmi's equipment can collect visitor data, such as which exhibition halls people like to visit, how long they stay, and which exhibits' explanations are frequently selected. These data can help the museum optimize the layout of the exhibition areas, adjust the focus of the interpretation, and even carry out targeted cultural publicity. For example, if many tourists are interested in Chinese blue and white porcelain, more related explanation content can be provided to enable more people to understand Chinese ceramic culture.
Nowadays, the cultural tourism industry is moving towards "intelligentization and personalization". Yingmi's thinking is "technology follows the scene, and service follows the demand", which precisely hits this trend.
In fact, relics are most afraid of being "left alone". The interpretation device of Yingmi is like a "stage" for relics, allowing the secrets of the Rosetta Stone, the patterns of blue and white porcelain, and the stories of sculptures to be understood by tourists all over the world. In this way, every relic in the British Museum can truly become a cultural ambassador across borders, and Yingmi is the reliable partner to help them "speak".
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