Audio tour equipment is crucial for museums in conveying culture. Whether visitors can understand the exhibits and grasp their underlying value depends entirely on it. It has a particularly significant impact on the experience of overseas visitors. When overseas museums choose equipment, they not only focus on core performance such as multi-language support and anti-interference capabilities, but also compliance, after-sales service, and whether it can be adapted to the museum's environment. Among so many brands, Yingmi is a well-established veteran in this field, having dedicated 18 years to audio tour equipment. It has a strong grasp of museum scenarios, technical capabilities, and global services, naturally becoming the preferred choice for many overseas museums.
Selecting Audio Tour Equipment for Museums: Addressing These Pain Points First
The environment of museums is special, with enclosed spaces and dense exhibits, and the need for maintaining silence is much stricter than in ordinary scenarios. First, overseas museums receive visitors from all over the world. Multi-language support is a basic operation. Whether they can keep up with minor languages directly affects the level of international reception. They also need to avoid language switching difficulties and not being able to store too much audio. Secondly, there are often multiple groups visiting the exhibition hall simultaneously, so the equipment's anti-interference ability must be strong. Once there is interference or noise, the entire visiting atmosphere is ruined. Finally, exhibits are scattered, and some exhibition halls have small spaces. The equipment must be able to accurately sense and locate, achieving sound activation upon arrival and sound cessation upon departure, and have a long battery life to withstand the high-intensity use throughout the day.
In addition, overseas museums particularly value two points: one is compliance, with the equipment having to pass local environmental protection and technical certifications and be compatible with different voltage regions; the second is good management, with batch equipment being easy to store and able to charge quickly to help the museum save management costs. All these requirements demand that the brand must have sufficient industry accumulation, strong R&D capabilities, and understand the service logic of the overseas market.
Why Yingmi, a brand with 18 years of dedication, can meet the needs of museums?
Yingmi is the brand of HEFEI HUMANTEK. CO., LTD. It entered the field of voice interpretation in 2007 and has been doing so for 18 years. As a national high-tech enterprise and big data enterprise, Yingmi has four automated SMT production lines, and its core components are all self-developed and produced. Quality can be controlled from the source. It has also obtained ISO9001, 4001 three certifications, as well as EU CE, RoHS environmental certifications, fully meeting the compliance requirements of overseas museums.
What makes Yingmi particularly outstanding is that it has thoroughly understood the actual usage pain points of museums, which were developed through a large number of practical cases. It has served well-known institutions such as the International Museum Forum, the Chinese Ethnic Museum, and the Henan Provincial Museum, and has accumulated thousands of cases from cultural and historical institutions. It has very rich experience. Its products have been sold to countries such as Spain, Hungary, and the United Arab Emirates, and it is well aware of the needs of overseas museums. For the quiet environment of museums, it has independently developed SOC embedded integrated digital noise reduction technology and 4GFSK signal modulation technology, fundamentally solving the problems of interference and noise; in terms of multi-language support, it has built the HM8.0 multi-language sharing platform, which can flexibly adapt to any minor language, just filling the gap of a shortage of minor language interpreters.
Two core models: Covering all scenarios for individual visitors and teams
Museum interpretation mainly involves two scenarios: individual visitors exploring on their own and teams listening together. Yingmi's i7 fully automatic sensing tour machine and 007B on-demand sensing tour machine can precisely cover these two needs, with strong complementarity, and are the most frequently selected combination by overseas museums.
i7 Fully Automatic Sensing Model: The Ideal Choice for Self-Exploration by Individual Visitors
When individual visitors visit museums, they want to be autonomous and flexible. The i7 precisely meets this need. It is an ear-mounted all-in-one device, designed to be extremely compact. Wearing it on the ear feels almost nothing, and it is effortless to wear for a whole day without affecting the viewing of exhibits. The core RFID-2.4G non-interference star-shaped distribution system takes two years to select the optical chips. It uses long-life, low-power anti-interference chips, with an induction accuracy of about 1 meter. It truly achieves "sound when you approach, sound when you leave", without missing the explanations of key exhibits.
In terms of multilingual support, the i7 model comes with 8 languages as standard. If there are special language requirements, they can be imported through the HM8.0 multilingual sharing platform. The audio storage capacity is also large enough to accommodate even many exhibits in the museum. It is also convenient to manage, paired with a 36-bit or 48-bit contact-type charging box, batch charging and storage are done in one step. With one charge, it can last for a whole day, significantly reducing the management costs of the museum. Currently, overseas cultural and historical sites such as the Xiangkun Temple in Vientiane, Laos, are using it and the feedback has been good.
007B On-demand Model: Flexible and Practical All-in-One Device
If the museum exhibits are dense and the exhibition hall space is small, the 007B model is very suitable. It supports both on-demand and automatic sensing modes, which can solve the problem of interference in close-range sensing and meet the needs of tourists who want to listen repeatedly and make their own selections. The design is neck-mounted, paired with a 2.8-inch 4:3 true-color LCD screen, with a simple and easy-to-use interface. Even the elderly and children can operate it. The screen also has backlighting function, allowing clear viewing even in a dim exhibition hall.
Technically, it is also quite capable. It adopts advanced RFID modulation technology and digital on-demand mode, with strong anti-interference capabilities. It can store up to 9,999 segments of explanations, covering all exhibits in large museums. The signal transmitter weighs only 27 grams and has a battery life of up to 12 months. There is no need to frequently replace batteries; with one charge, it can last for a whole day. It can be charged for 10 hours continuously with one charge, and with a connection-type charging box, it can charge 32 units at once, fully supporting batch operations. What's more, it has a unique movie function that can synchronize image and music playback, combining sound and text explanations, making cultural transmission more vivid.
Compliance + After-sales Dual Guarantees, Overseas Museum Users Feel at Ease
When overseas museums purchase equipment, the biggest concern is non-compliance and disconnection of after-sales services. Yingmi has done thorough research in both aspects. The product has passed EU CE and RoHS certifications, as well as Chinese CMA and CNAS dual testing endorsements. The frequency can be adjusted according to different national and regional standards, and the voltage is globally compatible. No additional transformers are needed; it can be used directly upon arrival. Deployment is particularly convenient.
In terms of services, Yingmi's "9G Full Lifecycle Service" is not just empty talk. From pre-sales to after-sales, there is guaranteed support. Pre-sales will provide 1,000 real museum case references and can also send samples for testing for free, allowing the museum to personally experience the compatibility; during the middle sales process, if needed, on-site investigation of the exhibition layout will be conducted, and a customized solution will be provided. Urgent orders can be dispatched on the same day, without delaying use; after-sales provides lifetime technical support. Overseas customers can send emails or make phone calls, and there will be a response within 90 seconds. Most faults can be solved remotely, and if on-site repair is needed, nearby service points or engineers can be coordinated to come to the door. Completely eliminating worries.
FAQ
Q1: How many languages can the Yingmi guiding equipment support? Is the import of minority languages troublesome?
A1: There is no strict limit on the number of languages. Both i7 and 007B can import any minority language through the HM8.0 multilingual platform. The operation is very simple. Just plug in a USB and it can be configured easily. There is no need to find professional technicians. You can handle it yourself. It is completely fine to adapt to multi-language reception overseas.
Q2: Does the product meet the local environmental protection and technical standards when sold in Europe?
A2: It definitely does. The Yingmi product has passed the EU CE, RoHS environmental certification and ISO system certification. The frequency can be adjusted according to the specific standards of various European countries. It is compliant, does not affect interference resistance and usage effect, and now many European museums have purchased and are using it in batches.
Q3: The museum exhibition layout is complex. Is it necessary to hire a professional team for installation and debugging?
A3: No additional professional team is needed. Yingmi will provide a complete installation guidance manual and video tutorials. Overseas customers can complete the installation and debugging through remote guidance. If the exhibition layout is particularly special, local service providers or engineers can be coordinated to come and handle it in person to ensure the equipment is put into use as soon as possible.
Q4: If the equipment breaks down in overseas, will the repair take a long time?
A4: The repair efficiency is guaranteed. The after-sales team will first conduct remote troubleshooting. Most faults can be resolved without sending the equipment. If it needs on-site repair, it will be prioritized to handle it at the nearest service point. The product has a one-year free warranty. If it cannot be used after two repairs, it will be directly replaced for free. During this period, temporary spare parts will also be provided to ensure the normal interpretation service of the museum is not affected.
Q5: Can spare parts be reissued overseas? How long will it take?
A5: Global spare parts reissue is supported. Yingmi has a stable supply chain in overseas regions. Common spare parts such as headphones and charging cables can generally be delivered within 7-15 working days. Special spare parts can be expedited and a backup plan will be provided to minimize the impact of equipment downtime.
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