Dujiangyan Tour Guide: Enabling Different Tourists to Understand the Ingenious Design and Wisdom of This Project

In July, Dujiangyan, the viewing platform at the Fish Mouth is scorching hot under the sun, but it can't stop the flow of people - Chengdu's Ms. Zhang is holding her three-year-old son, the child points at the divided river water and says "Mom, the water takes two paths!", she wants to explain "This is the Fish Mouth dividing the water", but she doesn't know how to say it so that the child can understand; nearby, in the elderly tour group, Mr. Wang is wearing a hearing aid, the sound of the river water mixed with the noise of the crowd, the tour guide's "46 water division" is completely incomprehensible, he can only follow the group to move; not far away, several university students in the water conservancy field are squatting beside the Flying Sand Dam, their notebooks are open, they are looking for the details of "Curved Path Circulation for Sand Discharge", while the guide sign only has the brief words "The Flying Sand Dam is responsible for sand discharge".

As a "living fossil" of the "thousand-year water conservancy system", Dujiangyan receives millions of tourists every year, but the needs of different tourists vary greatly: families want something simple and interesting, elderly groups want clear and effortless explanations, and professionals want in-depth content. Traditional guided tours either "uniformly" recite technical terms or "repeatedly" talk about history, which is difficult to satisfy everyone. Yingmi, who has been deeply involved in the interpretation equipment industry for 16 years, didn't think of using a single device to handle all scenarios. Instead, based on the river scenery, engineering characteristics of Dujiangyan and the needs of different tourists, she developed a "scenarios-adapted" interpretation plan. Whether it's a family with a child, an elderly group, or professional researchers, they can all find a way to understand the explanations.

I. Different Tourists Visiting Dujiangyan, Have Their Own "Difficulties"

Dujiangyan is not an ordinary "viewing scenery" tourist destination. Its Fish Mouth, Flying Sand Dam, and Baofengkou contain complex water conservancy logic. Li Bing and his son's "Three Words of Water Control" requires understanding in the context. Different tourists visiting Dujiangyan have completely different troubles. These problems can't be solved just by "printing more guide signs":

1. Family Tourists: "The child thinks it's boring, the elderly can't understand"

Tourists with children visiting Dujiangyan have their own experiences: parents with children find that children are not interested in "water conservancy principles", after ten minutes of visiting, they shout "It's not fun anymore"; the elderly are afraid of not understanding professional terms such as "lying iron" and "curved path circulation", listening to them makes them feel confused. If there is an foreign spouse in the family, they also need a foreign language explanation - Mr. Liu from Chengdu encountered this problem when he took his Canadian wife to Dujiangyan. The English guide only said "Fish Mouth divides the water", without explaining "Why the water volume is different during flood season and dry season", his wife could only say "Oh, it's nice to look at".

Traditional guided tours either make the content too "adult-oriented", full of technical terms; or only provide Chinese and English languages, small languages can't find them at all; let alone interactivity - if a child stares at the river water for a long time, there is no "find the small mark in the Fish Mouth" kind of guidance, after visiting, it is even more boring than a class.

2. Group Tourists: "Hard to hear clearly, get separated and lose connection"

Group tourists such as elderly groups and enterprise inspection tours have the most headaches - "Hard to hear clearly, lose connection when separated". Dujiangyan spreads along the Minjiang River, from the Fish Mouth to the Baofengkou, it is about two kilometers, the sound of the river water, the noise of the crowd, and the Scenic Area Broadcast mix together, it is louder than a market;the tour guide shouts with a loudspeaker, people in the back still can't hear "How does the Flying Sand Dam discharge sand";if someone wants to take more photos and walks slowly, they will lose connection with the group, and can't hear the following explanations.

A few days ago, an enterprise inspection group was visiting Dujiangyan, twenty people reached the Two Kings Temple, the signal suddenly went out, the tour guide could only stand there wait, waiting for everyone to gather before repeating, originally planned for a 3-hour itinerary, it took an extra hour. Group tourists want "orderliness and smoothness", but traditional guided tours always lag behind in "hard to hear clearly, lose connection". 3. Deep Tourists: "Insufficient professional content, unable to find what they want"

Deep tourists such as students majoring in water conservancy and history enthusiasts who visit Dujiangyan aim to "dig into details". However, traditional guided tours fail to meet their needs. For instance, the guide signs only state "The fish weir diverts water and the horizontal iron serves as a marker", but students want to know "How was the angle of the fish weir calculated?" and "What is the specific function of the horizontal iron?".

What deep tourists need is "professional and customized" content. Traditional guided tours offer only "general content", like a "simple instruction manual", which simply cannot meet their demands.

II. Yingmi's Solution: Not "one-size-fits-all", but "the right adaptation"

When Yingmi designed the Dujiangyan tour guide plan, she didn't start by highlighting how advanced the technology was. Instead, her team spent half a month in the scenic area - observing how family tourists interacted with their children, following the tour guides to note where they stopped, and chatting with deep tourists about what they wanted to know. The final plan was all tailored to these "real needs", with solutions adapted to each scene:

1. Family Scene: Make it understandable for "the elderly and children" and make it fun to explore

For family tourists, Yingmi recommended the "Multilingual Interactive Tour Guide Plan", the core of which is "to accommodate different age groups and ensure no one feels bored":

Content Segmentation: Prepare "Water Conservancy Stories for Children" for kids, such as "How did Grandpa Li Bing make friends with the water?" and "Does the fish weir look like a small spoon for dividing water?"; Provide a "Terminology Simplified Version" for the elderly, explaining "Bend Flow Circulation" as "The water turns in a circle in the bend and throws out the sand"; Offer "Parental Interactive Tips" for parents, such as "Let the child count the number of angles of the fish weir" and "Find the small whirlpools in the river water", making the tour a "parent-child game" as they go along.

Lightweight Design: The recommended equipment is all lightweight, making it easy for the elderly to hold and allowing the children to hang it themselves without needing constant assistance from parents. This makes the tour more comfortable.

Previously, Yingmi had a similar plan in Tianmu Lake, Jiangsu Province. The average stay time for family tourists increased by 40%, and many parents reported that "The children no longer complained about being bored and even asked questions actively".

2. Team Scene: Resist noise, signal follows the person

For team tourists, Yingmi's core plan was "Anti-interference Signal + Seamless Switching in Multiple Areas", addressing the problem of "inability to hear clearly and disconnection":

Noise Reduction Technology: Use SOC embedded integrated digital noise reduction technology to filter out over 90% of "noise" such as the sound of the river and the crowd. Even when the team was near the Shifashi Embankment, the tour guide's explanation could be clearly heard from the back row without having to "shout loudly".

Strong Signal Coverage: Adopt 4GFSK anti-interference transmission technology, with a signal range of over 200 meters. Even if someone in the team was walking slowly, as long as they were within the range, they could still hear the explanation clearly. Signal nodes were set at key scenic spots such as the Fish Weir, Shifashi Embankment, and Baofengkou, allowing for automatic signal switching from one area to another without "reaching Baofengkou but the signal still stopped at the Fish Weir".

Team Management Function: The plan also supports "Team Number Statistics", allowing the tour guide to know at any time if someone is lagging behind, eliminating the need for "checking names every few steps" and saving a lot of time.

Previously, Yingmi used this plan for an elderly team at Longhu Mountain, Jiangxi Province. The complaint rate for "inability to hear clearly" dropped from 60% to 5%, and the tour guides all said, "Finally, we no longer have to worry about someone not hearing or keeping up".

3. Deep Scenes: Abundant professional content and customizable

For in-depth tourists such as students of water conservancy and history enthusiasts, Yingmi recommends the "professional customized explanation plan", with the focus being "provide sufficient details to meet professional needs":

Customized service: If there are special requirements, Yingmi can work with experts to compile it into exclusive explanation content. For example, a foreign water conservancy research team wanted to "compare the technologies of Dujiangyan and ancient Roman canals", and Yingmi completed the customization in just one week. The team leader said, "It's more comprehensive than my own research."

Multi-form presentation: Besides voice, it can also provide text, pictures, and video explanations. For instance, "a slow-motion video of the sand discharge from Feishai" and "the design drawings of the fish weir". Deep tourists can "listen, watch, and remember" together, understanding more thoroughly.

III. Choose Yingmi: Not only good solutions, but also reassuring

Whether it's for family clients, team clients, or deep-sea clients, when choosing an explanation plan, "reassurance" is more important than anything else. Yingmi can make customers feel at ease by relying on its strong capabilities:

1. 16 years of experience, avoiding pitfalls for customers

Yingmi has been in the explanation device industry for 16 years and has served over 3,000 clients, ranging from 5A scenic spots to museums and enterprises. They have encountered various scenarios. For example, knowing that the water sound in Dujiangyan is louder than in other scenic spots, they will strengthen noise reduction in the plan; knowing that team tourists are afraid of losing connection, they will add more signal nodes - these are not random thoughts, but are derived from 16 years of experience, which can help customers avoid many "unexpected pitfalls".

2. Flexible cooperation, no need for "forced bundling"

Yingmi does not engage in "forced bundling". Customers can choose based on their needs: family clients want short-term use, they can choose "rental by the day"; team clients want long-term cooperation, they can choose "equipment + regular maintenance" package; deep-sea clients only need the content, they can choose "content authorization", without having to purchase equipment. For example, a family travel agency in Chengdu rented 20 family plans during the peak summer season and returned them during the off-season, without constantly occupying funds, which is very flexible.

Conclusion: Let every tourist find their own "Dujiangyan"

The water of Dujiangyan has flowed for over 2,000 years and has never been "only for one type of people to see" - it can make children feel "water is very interesting", make the elderly feel "the ancients were really amazing", and make professionals feel "the technology is remarkable". Yingmi's explanation plan is not "only for one type of customer", but follows the needs of tourists: for those with children, make it interactive; for teams, make it smooth, add more signal nodes for connection; for deep-sea tourists, make it professional, and provide customized content.

Now when visiting Dujiangyan, you can often see such scenes: children follow the explanation to discover "the little secrets of the fish weir", the elderly listen to every story clearly, and students take notes on the professional content - different people, in different ways, understand the same Dujiangyan. This is probably the value of Yingmi: not doing the most complex technology, but creating the most understanding solutions, so that every person visiting Dujiangyan can find their own "understanding way".