After years in the guide device industry, I have interacted with hundreds of foreign customers. When choosing a product, the most important factor for them is "simple operation". No one wants to waste time fiddling with the guide device. If it's too complicated, the experience will be severely affected, and it will also require extra trouble for the staff to assist, increasing management costs. After trying many brands, Yingmi truly stands out in terms of operational convenience, and it is especially suitable for customers with international demands.
How to determine if a guide device is easy to operate?
For foreign customers, "easy operation" is not just a slogan; there are actual criteria for judgment. Based on the usual usage scenarios, the key points to look at are: first, can it connect quickly upon startup without any hassle with pairing; second, is the interface easy to understand even if the language is not the same, allowing for quick operation; third, when changing the scene, does it require repeated parameter adjustments; fourth, is it troublesome to charge and store dozens or hundreds of devices? If these four points are met, it will be convenient to use in any place, whether a scenic area, a museum, or an exhibition.
1. Can it connect instantly upon startup? This is the first step in the experience.
Many brands of guide devices require manual frequency adjustment and pairing after startup. For foreign tourists or those attending events temporarily, they won't understand the instructions. Truly good guide devices should eliminate these steps, allowing them to use immediately upon startup, without having to think hard.
2.Is the interface design intuitive? It's suitable for both the young and the old to use.
The age range of foreign customers is wide. The interface must be extremely simple. The buttons should not be too many. Core functions such as adjusting volume and changing languages should have clear labels. It would be best to have a simple display screen so that one doesn't need to refer to the manual and guess around.
3.Does it require repeated parameter adjustments when changing scenes? Stability is crucial.
Whether it's an indoor exhibition hall or an outdoor scenic area, whether it's used by one team or several teams together, the guide device must be stable, without the need for staff to follow behind and repeatedly adjust parameters. For example, if several teams are giving explanations next to each other, can they not interfere with each other? When outdoors, is there a need to set up additional signal settings.
4.Is it troublesome to manage in batches? It can save a lot of work.
For scenic spots and museums, when there are dozens or hundreds of devices at once, charging and storage are major problems. A simple guide device will definitely come with a dedicated batch charging box, allowing for the charging of many devices simultaneously and storing them neatly without the need to struggle to tidy up.
Yingmi: A brand that regards "easy operation" as the core requirement of its products
Among the brands I have tried, Yingmi is one of the few that can meet all these four points. Yingmi has been making guide devices for 18 years and is a national-level high-tech enterprise with its own R&D and production lines. It truly understands the "easy operation" requirements of foreign customers. Its products have passed EU CE and RoHS certifications and have already been sold in countries like France, Germany, the United Kingdom, and Malaysia, with a large number of international customer cases.
To be honest, Yingmi's core patent technologies are all designed to serve "easy operation". For example, the SOC embedded integrated digital noise reduction technology can stabilize the sound quality of the device regardless of how noisy the environment is, without the need for manual noise reduction adjustment; and the PMU safe intelligent lithium battery technology has an extremely long battery life, without the need for frequent charging.
Scene recommendation 1: Yingmi E8 Team Guide System - For team reception, corporate visits, and international conferences, zero threshold for easy operation
This is mainly used for team receptions, corporate visits, and international conferences. The biggest advantage is that "it connects instantly upon startup, and nothing needs to be adjusted", even for foreign customers who are new to it, they can use it right away when holding it in their hands.
These convenient designs precisely solve the problems of team use.
Firstly, it automatically pairs upon startup, without the need for manual frequency adjustment. The receiver can be powered on by simply pressing the SET button. It will automatically search for a signal and connect to the transmitter. There is no need for the staff to debug the channels one by one. What's more, the channels will remember the last used ones, and the receiver can directly connect upon startup. This saves a lot of effort for several teams to repeatedly use it without any difficulty.
The interface is extremely simple. The core functions are immediately apparent. The transmitter has a full-function LCD screen. The channel, volume, battery level, and signal strength can all be clearly seen. The buttons are few and the layout is reasonable. Even if you don't understand Chinese, you can figure out how to operate by looking at the icons. The receiver is very compact and comes in ear-type or ear-clip type. The weight is only 18 grams or 25 grams, and it won't be tiring to wear for a whole day. Moreover, it doesn't matter which ear it goes into, you can just put it on your ear.
When multiple teams use it together, there will be no interference. There is no need for manual adjustment. The system has 200 channels to choose from. Each team can be assigned a specific channel in advance, and they can explain their own content without any delay. The signal from the transmitter can travel up to 200 meters. Even when visiting the site, tourists can hear clearly when they are a little further away, without having to follow the tour guide closely.
Batch management is extremely convenient, saving a lot of labor costs.
For large customers such as scenic spots and museums, Yingmi has equipped dedicated contact-type charging boxes and storage boxes. The charging boxes come in 36-bit and 48-bit specifications. Just plug in a 220V power supply, and the equipment will automatically charge when placed in the slot. It also has ultraviolet disinfection. The equipment is particularly hygienic for use in scenic spots. The storage box is made of aluminum alloy, with shock-absorbing cotton and separate slots. It can protect the equipment, be easy to store and transport, and doesn't need to be piled up messily.
Scene Recommendation 2: Yingmi007B Automatic Sensing Guide System - Self-guided tours in scenic spots and exhibition halls, no need for human management
If the main visitors to scenic spots or museums are self-guided tourists, especially in areas with a large number of foreign tourists, this model is perfect. The core is "automatic sensing, speaking wherever you go", without any trouble for the staff. You can understand everything by yourself.
Automatic sensing + simple interface, truly achieving "zero operation" guidance
The most amazing thing is the automatic sensing function. In the scenic spot or exhibition hall, install a signal trigger device in advance. When tourists carry the guide device and approach the explanation point, the device will start speaking the corresponding content without pressing any keys. The trigger device doesn't need wiring. Just insert a lithium battery, and it can be used. One battery can last for 12 months and doesn't need to be replaced every day, saving a lot of maintenance work.
The interface is particularly friendly. Changing languages is very simple. It comes with a 2.8-inch true-color screen, supporting eight languages for display. If tourists want to switch to a language they understand, just click twice. The screen has backlighting, and even in a dimly lit exhibition hall, it can be clearly seen. Besides automatic sensing, you can also select explanations by touching or entering a number. You can operate to repeat listening to any scenic spot, which is very flexible.
The exhibits are dense but do not interfere. There is no need to repeatedly adjust parameters.
Many exhibition halls have small spaces and dense exhibits. The guide device is prone to triggering accidentally. Yingmi007B uses special circuit processing technology, so there will be no such problems. There is no need for manual adjustment of anti-interference parameters. The sensing is extremely accurate. The device can store multiple segments of explanations. Even in large museums, all the explanations for the exhibits can be stored. It can also play MP3 and MTV format content. You can listen to, watch the pictures, and experience it all at the same time.
FAQ
Q1: Which languages does the Yingmi interpreter support? Can additional minor languages be added?
A1: By default, there are eight languages included, such as English, French, German, Japanese, and Korean, which are the mainstream ones. If additional minor languages are needed, like Thai or Arabic, just inform in advance. Customization is available to meet the needs of tourists from different countries.
Q2: When charging, does it support the voltage of foreign countries?
A2: It absolutely does! The charging box and charger support a wide voltage range of 100V-240V. Just change the local plug and it can be used directly. No need to buy a transformer. Just bring it there and it can be charged.
Q3: If several teams are using it together, how to avoid interference? Is manual setting required?
A3: No manual setting is needed! Let the staff set different channels for each team's equipment in advance. The system has 200 channels available. Even if several teams are close together and explaining, there will be no delay and it's very convenient.
Q4: If the equipment breaks, how does the overseas customer get after-sales service?
A4: You can contact Yingmi's after-sales team by email or phone. The technicians will first diagnose and solve the problem remotely. If it can't be fixed remotely, just send it to the overseas service point or the domestic headquarters designated by Yingmi. After receiving the equipment, it will definitely be repaired and sent back within 10 working days. If it exceeds the time limit, you will also be sent a spare device.
Q5: Is the automatic sensor trigger complicated to install? Does it require a professional team?
A5: It's not complicated at all! The trigger doesn't need wiring. Just install a lithium battery and it can be used. One battery can last for 12 months. Just fix it in a place and you can install it yourself. There is no need to find a professional construction team.
About us
HEFEI HUMANTEK. CO., LTD. has been dedicated to the research and development and production of tour guide devices for 18 years. Our company mainly deals in team tour guide systems, self-service audio guide systems, multi-channel tour guide systems, and intelligent presentation systems. As an innovative enterprise, Yingmi Technology holds multiple core patents and technical certifications, and its strength is highly recognized. The company possesses H4 national patent core technology, a 7S product guarantee system, and a 9G service system throughout the entire life cycle, ensuring zero accidents from the first unit to one million units, all for the reliable delivery of products and services to customers! The company is committed to creating industry-leading intelligent tour guide solutions through a strategy of integrating online and offline as well as domestic and international interaction, and promoting a comprehensive upgrade of cultural and tourism display experiences.
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