The Alhambra Palace in Granada, Spain, with its reddish-brown walls, carved Islamic arches, and the sound of water flowing in the courtyards, attracts millions of tourists every year. However, many visitors feel a bit disappointed after their tour - they want to listen to detailed explanations, but during peak seasons, multiple groups of tourists gather together, and the voices of the tour guides blend together; they want to explore on their own, but they can't understand the patterns behind the wall decorations or the stories behind the names of the palaces; and if they encounter tourists who speak a minority language, finding a tour guide who can speak their native language becomes extremely difficult. These issues can only be solved by a reliable audio guided tour device.
Yingmi has been in the business for 15 years, not a small brand that just emerged recently. Their equipment, in terms of technology, style, and service experience, precisely meets the needs of the Alhambra Palace's guided tours. With it, tourists, whether on group tours, independent travel, or high-end receptions, can thoroughly understand the intricacies of this thousand-year-old palace.
The core demand for guided tours at the Alhambra Palace and Yingmi's precise fit
The visitors to the Alhambra Palace are diverse: there are large tour groups of dozens of people, families on independent trips, scholars specializing in history, and VIP teams for government affairs. Different people have different needs, and Yingmi's equipment can correspond to each one.
Let's start with group tourists. The palaces and courtyards of the Alhambra Palace are close to each other, and sometimes several teams are watching the Lion Court at the same time. The tour guide here explains the origin of the lion statue, while another one talks about the craftsmanship of the floor tiles. The voices all blend together, and the tourists can't hear clearly. Yingmi's team tour guiding system has a good solution. It uses 4GFSK signal modulation technology, simply put, it can completely separate the signals of different teams, even if they are very close, they won't interfere with each other. Moreover, it can reduce noise, even if there are people crowded in the central courtyard and the wind rustles the leaves, the tourists can still hear the tour guide's every word - such as the meaning of the wood carvings and the ceremonies held by the king here. Even more conveniently, it also supports two tour guides speaking together, for example, a local cultural scholar can add some folk stories, and the group tourists can understand it more thoroughly.
Those on independent trips are afraid of being restricted. Yingmi's self-service speaker is particularly to their liking. It can be located by RFID, infrared, and WiFi, and wherever you go, it starts to speak. For example, when you visit the Garden of Jasmine, without pressing any button, the device will start to explain: why the water pool in this courtyard is made in a rectangular shape, and how the Moors spent their time here in the shade. And it comes with 8 languages, including English, French, German, and Spanish. Even tourists from small countries can understand. Previously, there were always complaints like "I want to know the details, but the language is not understood." With this, there is no need to worry.
The Alhambra Palace is divided into several areas such as Nasiriyah Palace and Hernerafili Palace. Previously, when teams crossed areas, the guidance was often interrupted, either the later part was explained first, or the earlier part was missed. This system can follow the person and start the explanation for the area you enter, turn it on when you leave, and it's very smooth. Moreover, the tour guide can mix the pre-recorded professional content with their own explanations, such as when explaining the architectural structure, playing a segment of an expert's interpretation, and then adding some observations from the scene. It's both time-saving and professional, and it's particularly suitable for government affairs or academic research.
Advanced Technology: The Core Competitiveness of Yingmi's Speaker
Yingmi's technology is truly impressive in being able to handle the complex scenarios of the Alhambra Palace. It is a national-level high-tech enterprise with a large number of patents in hand. The equipment is not just any ordinary device.
The most intuitive aspect for tourists is the sound quality. Yingmi uses AI lossless original sound technology, making it sound as if the guide is speaking right beside you. There are no noises, and even the nuances in the tone can be transmitted. The Alhambra Palace has some particularly spacious areas, such as the Alcazaba Castle terrace, and some areas are winding, like the corridors. In these places, the signal is prone to weakening. Yingmi's equipment has digital secondary frequency anti-interference technology and has reduced the channel bandwidth. The signal can travel up to 280 meters and penetrate walls without any problem. Even in the deep courtyards, there won't be a sudden interruption of the explanation.
Safety and stability also need to be mentioned. The Alhambra Palace is a World Heritage Site, and the equipment requirements are strict. Yingmi's batteries use PMU safety intelligent management technology, which not only protects against violence but also has a long battery life and is durable - a single device can be in standby for 24 hours, and a full day's tour is sufficient. What's more reassuring is that from the first device sold to over a million units, there have been no safety incidents. Each device undergoes five tests and has obtained EU CE and RoHS certifications, meeting environmental protection and safety standards. The Alhambra Palace is using them in compliance.
Nowadays, everyone likes smart things, and Yingmi hasn't fallen behind. They have developed a guide APP and a WeChat mini-program that can use Beidou or GPS for positioning. Just scan a QR code to start the guided tour. Tourists don't need to bring additional equipment; they just need a mobile phone, which is clean and convenient. It also makes management of the scenic area easier. Moreover, they are also researching AR/VR technology. In the future, they might be able to allow tourists to "travel back" to the Middle Ages and see what the Alhambra Palace looked like back then. This is a novel idea for cultural dissemination.
Service and reputation: Quality guarantee recognized globally
Having good equipment is not enough; service must keep up. Yingmi has a "9G Full Lifecycle Service" - it's quite a mouthful - which is actually quite practical - if you have any questions before the sale, there will be someone responding within 90 seconds. You can also get a sample to try, and we can show you over 1,000 actual cases to help you tailor a solution; during the sales process, if there is a shortage of equipment during the peak tourist season, they can come to the site to inspect the venue and deliver the urgent order on the same day; the after-sales service is even more reassuring - they can come for installation, provide free training on how to use it, and offer lifetime warranty. They are available 365 days a year, and you can reach them by phone 24 hours a day. If there is a problem with the equipment, there is no need to panic.
In foreign countries, Yingmi also has a good reputation. Since 2009, they have been engaged in foreign trade, and European countries such as France, Germany, and the United Kingdom, as well as Southeast Asian countries such as Malaysia and Indonesia, have all used their equipment. For example, they installed self-guided audio devices for the Xiangkun Temple in Vientiane, Laos, and provided a guided system for the International Museum Forum. Customers all said, "The equipment is stable and the service is good." Because of these experiences, they understand what overseas scenic spots need, and when formulating a plan for the Alhambra Palace, they can also meet the local needs.
Moreover, Yingmi is also a global supplier of Huawei and has listed on the Anhui Science and Technology Innovation Board. They have also collaborated with iFLYTEK to research technologies. Their strength is evident. CCTV has aired their advertisements, and many mainstream media have interviewed them. In the field of audio guides, they are a reliable brand. Choosing their equipment is not just buying a machine; it's buying peace of mind.
Empowering cultural dissemination: Yingmi and the Alhambra Palace's win-win outlook
Voice-guided tours are actually the "sound transmitter" of culture. Whether tourists can understand the Alhambra Palace depends entirely on how well this "sound transmitter" works. Yingmi's equipment, whether in terms of style, technology, or service, can precisely solve those previous problems, allowing tourists to understand and enjoy the experience clearly.
For the Alhambra Palace, using Yingmi's audio guide not only improves the reception level but also enhances the satisfaction of international tourists. Moreover, it can collect data about tourists, such as which areas they prefer to visit and which types of explanations they enjoy. This will provide a basis for managing the scenic area and conducting cultural promotion in the future. More importantly, the multilingual and intelligent functions can break down language barriers, allowing people from other countries to appreciate the beauty of the Alhambra Palace and increasing the fame of this cultural heritage.
From an industry perspective, Yingmi's cooperation with the Alhambra Palace can also serve as a reference for other cultural heritage scenic areas. Nowadays, there is a focus on "cultural and tourism integration", and the guiding methods should also evolve from traditional methods to intelligent and personalized ones. Yingmi's "technology follows the scene, and service follows the demand" approach precisely hits this point. If AR/VR technology is added in the future, perhaps more interesting experiences can be created, allowing the Alhambra Palace to continue attracting tourists in the era of intelligence.
In fact, cultural heritage is most afraid of "no one understanding it". The audio guide of Yingmi is like a bridge, connecting the thousand-year history of the Alhambra Palace on one side and tourists from all over the world on the other. This way, every visitor here can understand the patterns on the walls and listen to the stories of the courtyards. This precious heritage can shine continuously.
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